FAQs & Troubleshooting
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171 Results
- 1(Video) Replace Toner
- 2Set up your Brother machine on a wireless network
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4Jam Inside (With Video Instructions)
- 5Replace Drum
- 6Jam Rear
- 7Add your Brother machine with AirPrint (macOS)
- 8(Video) Load paper
- 9I cannot print using my Brother machine on a wireless network (Mac)
- 10I cannot print on a wireless (Wi-Fi) network (Windows)
- 11"Offline" appears on the Status Monitor.
- 12Jam 2-sided
- 13The printer status is Offline or Paused.
- 14(Video) Load paper (Legal)
- 15My Brother machine could not be found over the network when I installed drivers on my PC.
- 16What is Brother iPrint&Scan?
- 17How to identify your Operating System (OS).
- 182-sided Disabled
- 19Print both sides of paper or a booklet automatically
- 20Wireless setup is requesting a WPS PIN to complete the setup
- 21Turn the Toner Save Mode on or off.
- 22I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 23Cancel print jobs using the printer control panel.
- 24(Video) Set up your Brother machine
- 25Jam Tray (1)
- 26Manual Feed
- 27Clean the drum unit
- 28What is the recommended paper?
- 29Load paper in the paper tray
- 30Toner Low or Prepare New Toner Cartridge
- 31The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 32I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 33Drum !
- 34(Video) Unpack your Brother machine
- 35(Video) Connect the power cord
- 36What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 37I cannot print from my computer via USB.
- 38Print on envelopes, labels or thick paper from the Manual feed slot
- 39Enable the Brother machine's network interface.
- 40I get a TS error when trying to print on a wireless network.
- 41Uninstall the Brother Software and Drivers (Windows)
- 42I cannot save a file downloaded from the Brother support website (For Windows)
- 43Delete print jobs from the print queue.
- 44Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 45Drum End Soon
- 46Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 47Reset the print server to the default factory settings.
- 48Update the Driver or Firmware for your Brother machine
- 49What is Toner Continue Mode?
- 50Self-Diagnostic