FAQs & Troubleshooting
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123 Results
- 1(Video) Replace Toner
- 2Jam Inside (With Video Instructions)
- 3Replace Drum
- 4(Video) Load paper (Legal)
- 5Jam Rear
- 6I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 7Jam 2-sided
- 8(Video) Load A4/Letter paper
- 9Manual Feed
- 10The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 11Jam Tray (1)
- 12To install the printer driver easily using a tool. (Linux)
- 13(Video) Set up your Brother machine
- 14"Offline" appears on the Status Monitor.
- 15How to identify your Operating System (OS).
- 16I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 17The printer status is Offline or Paused.
- 18Print both sides of paper or a booklet automatically
- 19Drum !
- 20Toner Low or Prepare New Toner Cartridge
- 21Load paper in the paper tray
- 22Turn the Toner Save Mode on or off.
- 23What do the LED indications mean?
- 24(Video) Load an Envelope (Manual Feed Slot)
- 25I cannot save a file downloaded from the Brother support website (For Windows)
- 26Print on envelopes, labels or thick paper from the Manual feed slot
- 27(Video) Unpack your Brother machine and connect the power cord.
- 28I cannot print from my computer via USB.
- 29Change the printer driver settings (Windows/macOS)
- 30Clean the drum unit
- 31Clear paper jams.
- 32What is Toner Continue Mode?
- 33Clean the corona wire
- 34Can I use AirPrint with my Brother machine?
- 352-sided Disabled
- 36What is the recommended paper?
- 37TONER ENDED
- 38Print Unable or Print Unable XX
- 39Envelope creases
- 40Size Error DX or Size Error 2-sided
- 41Uninstall the Brother Software and Drivers (Windows)
- 42Adjust the Brother machine's Sleep Time setting
- 43Can I print from and scan to iPhone, iPod touch and iPad?
- 44Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 45Open the Control Panel (For Windows)
- 46Self-Diagnostic
- 47Can I print from or scan to Android™ Smartphone?
- 48Where can I download Brother iPrint&Scan application for Mac?
- 49I cannot install Brother drivers on Debian 10 or later (Linux)
- 50Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)