FAQs & Troubleshooting
Popular |
115 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 1I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 2Install the Brother Mobile Connect application (for mobile device)
- 3I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4(Video) Set up your Brother machine
- 5(Video) Paper is Jammed in the Back of the Machine
- 6My Brother machine could not be found over the network when I installed drivers on my computer.
- 7(Video) Paper is Jammed inside the Machine
- 8(Video) Paper is Jammed in the Paper Tray
- 9(Video) Paper is Jammed in the 2-sided Tray
- 10The printer status is Offline or Paused.
- 11I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
- 12I cannot print on a wireless (Wi-Fi) network (Windows)
- 13The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 14I cannot print using my Brother machine on a wired network (Windows/macOS)
- 15Wireless setup is requesting a WPS PIN to complete the setup
- 16Use Universal Print (Windows)
- 17How to identify your Operating System (OS).
- 18(Video) Paper is Jammed in the MP tray
- 19Size Error DX or Size Error 2-sided
- 20Install the Mailbox.
- 21What driver package format is supported by my Linux distribution?
- 22Poor fixing
- 23Install the optional lower tray
- 24I cannot install Brother drivers on Debian 10 or later (Linux)
- 25I cannot print on a wireless (Wi-Fi) network (Mac)
- 26After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 27Enable the Brother machine's network interface.
- 28Delete print jobs from the print queue.
- 29Change the printer driver settings (Windows)
- 30What is the default password for my BRAdmin or Web Based Management?
- 31Drum End Soon
- 32Lines across the page
- 33What is the default password for my Brother machine?
- 34Media Type Mismatch or Media Mismatch
- 35Self-Diagnostic
- 36No Toner
- 37Out of Memory
- 38Can I use non-Brother or third party supplies with the Brother machine?
- 39Add your Brother machine with AirPrint (macOS)
- 40I cannot print full-page photos or images using Email Print.
- 41I cannot save a file downloaded from the Brother support website (For Windows)
- 42Protect your Brother machine against unauthorised access over the network
- 43Cannot Print ##
- 442-sided Disable or 2-sided Disabled
- 45Cannot Detect
- 46Toner Low or Prepare New Toner Cartridge
- 47Toner specks
- 48Wrong Toner or Wrong Toner Cartridge
- 49I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 50I cannot find some option in the Printing preferences. (For Windows)