FAQs & Troubleshooting
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186 Results
- 1The printer status is Offline or Paused.
- 2I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 3Can I buy any MICR toner?
- 4What is a total paper input capacity of the HL-7000 series printers?
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 6I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 7How do I install additional memory?
- 8Install the built-in drivers (For Windows 8 and Windows 10)
- 9How do I monitor the status of the printer?
- 10The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 11How to setup the Printer RAMDISK.
- 12I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 13To install the printer driver easily using a tool. (Linux)
- 14Change the printer driver settings (Windows/macOS)
- 15The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 16What is the best printer driver to use-the PCL or BR-Script driver?
- 17The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 18The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 19What is 'Secure Printing' and how do I use it? (for Windows users)
- 20Printer does not recognize the HDD/Compact Flash.
- 21The machine does not print anything.
- 22What kind of memory can I use?
- 23"JAM C" error appears on the LCD. What should I do?
- 24How do I clean black spots at 108mm (4.25in.) intervals on printed documents?
- 25Paper size settings are unavailable when I print from OpenOffice (Linux)
- 26Delete print jobs from the print queue.
- 27How to identify your Operating System (OS).
- 28I cannot print from my computer via USB.
- 29I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 30What is a Print Server?
- 31Why does the LCD of my machine display "CHANGE DRUM SOON"?
- 32Printouts have wrinkles or creases.
- 33When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 34What is the recommended paper?
- 35My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 36My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 37Uninstall printer drivers (Linux)
- 38I cannot print from my computer via network. (For Windows)
- 39How can I install the necessary driver on a Windows®98/Me PC using the USB interface?
- 40LOAD LETTER is displayed on the printer LCD. What does it mean?
- 41I see the message "DX LEVER ERROR" on the printer LCD. What does it mean?
- 42I see the message "DOWNLOAD FULL or FONT FULL or MEMORY FULL or IGNORE DATA" on the printer LCD. What does it mean?
- 43Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 44The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 45Uninstall the printer drivers (For Windows)
- 46I cannot install Brother drivers on Debian 10 or later (Linux)
- 47What driver package format is supported by my Linux distribution?
- 48Cannot print after a Windows 10 update (June 2020)
- 49Print command (LPR) (Linux)
- 50I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)