FAQs & Troubleshooting
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179 Results
- 1What is a total paper input capacity of the HL-7000 series printers?
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3How do I monitor the status of the printer?
- 4How do I print a network configuration page?
- 5What is 'Secure Printing' and how do I use it? (for Windows users)
- 6How to setup the Printer RAMDISK.
- 7I see the message "PAPER JAM" on the printer LCD but I cannnot see any jammed paper. What should I do?
- 8What can happen if the wrong paper is used in your machine.
- 9Printer does not recognize the HDD/Compact Flash.
- 10The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 11The printed letters are slanted, positioned incorrectly.
- 12My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 13Change the printer driver settings (Windows/macOS)
- 14The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 15I cannot print from Mac OS X.
- 16The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 17I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 18The machine does not print anything.
- 19I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 20Cannot print after a Windows 10 update (June 2020)
- 21Printouts have wrinkles or creases.
- 22What is the recommended paper?
- 23I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 24The printer status is Offline or Paused.
- 25What kind of USB cable should I use?
- 26I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 27What is a "Generic PCL Driver"?
- 28Can I use non-Brother or third party supplies with the Brother machine?
- 29What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 30The paper is misfeeding or a lot of pages are going through at the same time when printing on small or thick paper.
- 31What kind of memory can I use?
- 32How do I install additional memory?
- 33What driver package format is supported by my Linux distribution?
- 34Delete print jobs from the print queue.
- 35What is 'Secure Printing' and how do I use it? (for Macintosh users)
- 36What is the protocol specification of the NC-4100h Type 2 print server?
- 37What kind of paper can I use?
- 38Printouts have a curl or wave.
- 39What is the BRAdmin Professional software used for?
- 40My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 41What is APIPA?
- 42Uninstall the printer drivers (For Windows)
- 43Can I print from and scan to iPhone, iPod touch and iPad?
- 44The paper is skewed when it's printed.
- 45How do I print using the Duplex Unit?
- 46I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 47Can I print from DOS applications?
- 48"JAM C" error appears on the LCD. What should I do?
- 49Windows 10 Support Information
- 50How do I upgrade the firmware of my Brother print server?