FAQs & Troubleshooting
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236 Results
- 1What is Brother iPrint&Scan?
- 2Jam Inside
- 3Replace Drum
- 4Jam MP Tray
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6Can I print from and scan to iPhone, iPod touch and iPad?
- 7My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 8Replace Fuser
- 9Jam Tray 1 or Jam Tray 2
- 10Replace Toner
- 11I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 12The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 13What kind of memory can I use?
- 14Envelope creases
- 15I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 16Unable to print using Apple AirPrint.
- 17I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
- 18The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 19I cannot print automatically a document that has different paper sizes.
- 20I cannot print using my Brother machine on a wireless network (Windows)
- 21The printer status is Offline or Paused.
- 22Jam Rear
- 23I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 24Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 25Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 26Print the Network Configuration Report
- 27Jam Duplex
- 28Protect your Brother machine against unauthorised access over the network
- 29What kind of paper can I use?
- 30Can I use non-Brother or third party supplies with the Brother machine?
- 31Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 32Replace PF Kit xx
- 33What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 34No Paper
- 35Curled
- 36What are the differences between an 'Ad hoc mode' and 'Infrastructure mode' network?
- 37Can I print from or scan to Android™ Smartphone?
- 38Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 39I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 40Turn the Toner Save mode on or off
- 41Adjust the default preferences of my printer driver (Mac OS X 10.5.8 or greater)
- 42Adjust the default preferences of my printer driver (Windows)
- 43Cover is Open
- 44Toner Low or Prepare New Toner Cartridge
- 45Reset the print server to the default factory settings.
- 46Disable the APIPA protocol.
- 47What is the recommended paper?
- 48Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 49Replace Laser
- 50Manual Feed