FAQs & Troubleshooting
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236 Results
- 1Jam Duplex
- 2Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 3I cannot print automatically a document that has different paper sizes.
- 4Replace Drum
- 5Unable to print using Apple AirPrint.
- 6Replace Toner
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 8Duplex Disabled
- 9Jam Tray 1 or Jam Tray 2
- 10I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 11Adjust the default preferences of my printer driver (Mac OS X 10.5.8 or greater)
- 12Out of Memory
- 13Replace PF Kit xx
- 14The printer status is Offline or Paused.
- 15Jam MP Tray
- 16Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 17Disable the APIPA protocol.
- 18I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 19Add your Brother machine with AirPrint (macOS)
- 20Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 21What is Brother iPrint&Scan?
- 22Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 23What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 24Jam Inside
- 25Install additional memory.
- 26I cannot print using my Brother machine on a wireless network (Windows)
- 27The print speed is slow.
- 28What is AirPrint?
- 29Replace Laser
- 30Reduce printing noise.
- 31No Toner
- 32I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 33Reset the print server to the default factory settings.
- 34Printable area
- 35I'm using my Brother machine in a Windows XP/ Windows Vista networked TCP/IP environment. I was able to print, but suddenly I cannot print. Why?
- 36My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 37Set up your Brother machine on a wireless network.
- 38Can I print on transparencies e.g. for overhead projectors?
- 39I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
- 40Fuser Error or Self-Diagnostic
- 41Cartridge Error
- 42Drum Stop
- 43No Paper
- 44Curled
- 45Drum Error (Drum!)
- 46Jam Rear
- 47Clean the corona wire
- 48How do I print using Apple AirPrint from Mac OS X 10.7 or greater?
- 49What is the Network Shared printing?
- 50Smudges on printed pages (Poor fixing)