FAQs & Troubleshooting
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237 Results
- 1Print a Test Page.
- 2I cannot print automatically a document that has different paper sizes.
- 3Replace Toner
- 4I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5Replace Drum
- 6A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 8The print speed is slow.
- 9The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 10The printer status is Offline or Paused.
- 11Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 12Jam Inside
- 13Can I print from and scan to iPhone, iPod touch and iPad?
- 14Change the printer driver settings (Windows/macOS)
- 15The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 16What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 17Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 18Jam Duplex
- 19Jam Tray 1 or Jam Tray 2
- 20Jam MP Tray
- 21I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 22Turn the Toner Save mode on or off
- 23I cannot find some option in the Printing preferences. (For Windows)
- 24The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 25Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 26Reduce printing noise.
- 27How to identify your Operating System (OS).
- 28What is the recommended paper?
- 29Download a file from the "Downloads" section and save it to Windows 8 computer.
- 30I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
- 31Replace PF Kit xx
- 32Print both sides of paper or a booklet automatically
- 33Manual Feed
- 34Can I use non-Brother or third party supplies with the Brother machine?
- 35Replace Fuser
- 36What driver package format is supported by my Linux distribution?
- 37Wireless setup is requesting a WPS PIN to complete the setup
- 38Set up your Brother machine on a wireless network.
- 39Enable the Brother machine's network interface.
- 40Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 41Print a web page from iPrint&Scan when using an Android™ mobile device.
- 42Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 43Discover the MAC address of the Brother network card
- 44I cannot connect to the print server using my web browser.
- 45Envelope creases
- 46Wrinkles or creases
- 47Install additional memory.
- 48Page skewed
- 49Unable to print using Apple AirPrint.
- 50"Offline" appears on the Status Monitor.