FAQs & Troubleshooting
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237 Results
- 1Print a Test Page.
- 2Replace Drum
- 3A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 4I cannot print automatically a document that has different paper sizes.
- 5Change the printer driver settings (Windows/macOS)
- 6Install the optional tray unit.
- 7Replace Toner
- 8I cannot print using my Brother machine on a wireless network (Windows)
- 9Turn the Toner Save mode on or off
- 10Adjust the default preferences of my printer driver (Windows)
- 11What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 12I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 13The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 14What is Brother iPrint&Scan?
- 15Reset the print server to the default factory settings.
- 16The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 17The print speed is slow.
- 18How to identify your Operating System (OS).
- 19Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 20Print the Network Configuration Report
- 21Set up your Brother machine on a wireless network.
- 22Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 23The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 24The printer status is Offline or Paused.
- 25Jam Inside
- 26Can I print from and scan to iPhone, iPod touch and iPad?
- 27Print on labels and envelopes from the MP tray.
- 28Enable the Brother machine's network interface.
- 29Curled
- 30What kind of paper can I use?
- 31Envelope creases
- 32Wrinkles or creases
- 33Replace Fuser
- 34I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 35What driver package format is supported by my Linux distribution?
- 36The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 37I cannot install Brother drivers on Debian 10 or later (Linux)
- 38"Offline" appears on the Status Monitor.
- 39Delete print jobs from the print queue.
- 40Fuser Error or Self-Diagnostic
- 41No Toner
- 42Cover is Open
- 43Manual Feed
- 44Page skewed
- 45I cannot print using my Brother machine on a wireless network (Mac)
- 46Unable to print using Apple AirPrint.
- 47Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 48I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 49Replace PF Kit xx
- 50Replace Laser