FAQs & Troubleshooting
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142 Results
- 51I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 52I updated the Web BRAdmin and cannot enable the logging function.
- 53How can I install the Web BRAdmin on Windows Server 2003?
- 54I cannot use the "Modules Update" button on Web BRAdmin.
- 55The downloaded driver's name is different from my machine's name. (Linux)
- 56Large characters are printed incorrectly. (Linux)
- 57I am unable to print from a client PC to a printer on a print server. (Linux)
- 58Delete print jobs from the print queue.
- 59What is the difference between the toner cartridge and the drum unit?
- 60I cannot print from my computer via USB.
- 61When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 62I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 63Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 64Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 65Change the language displayed on my Brother machine's LCD.
- 66What is the best printer driver to use-the PCL or BR-Script driver?
- 67I cannot print from my computer via network. (For Macintosh)
- 68How can I clean the inside of the printer?
- 69Replace the drum unit.
- 70The image is ghosted.
- 71Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 72The driver installation finished successfully but I cannot print. (Linux)
- 73Windows 10 Support Information
- 74Open the Control Panel (For Windows)
- 75I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 76I cannot print from my computer via network. (For Windows)
- 77When I print a PDF file in 2 in 1 mode, the printer prints dots after printing the first few pages. How do I stop this happening?
- 78How can I clean the corona wire of the drum unit?
- 79How do I install the Optional Tray Unit? - For USA and Canada
- 80I cannot install the driver when using the Driver Install Tool. (Linux)
- 81The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 82Print command (LPR) (Linux)
- 83To install the printer driver easily using a tool. (Linux)
- 84Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 85I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 86I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 87How can I know how many pages the printer has printed?
- 88The printer has power problems. What should I do?
- 89My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 90I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 91I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 92Pre-Required Procedures (Linux)
- 93Windows 7 Support Information
- 94Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 95When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 96When I print from Outlook Express, blue text is faint. Is there anyway to improve this?
- 97What kind of memory can I use?
- 98Printouts have a curl or wave.
- 99Printouts are with gray background.
- 100Can I print using the IPP protocol on Windows XP?