FAQs & Troubleshooting
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136 Results
- 1The printer status is Offline or Paused.
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 4I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 5Does NC-2200w work with Windows Vista?
- 6My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 7Delete print jobs from the print queue.
- 8Can I print from DOS applications?
- 9The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 10I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 11Change the printer driver settings (Windows/macOS)
- 12The paper is skewed when it's printed.
- 13"JAM REAR" error appears on the LCD. What should I do?
- 14"JAM INSIDE" error appears on the LCD. What should I do?
- 15Printouts have a curl or wave.
- 16How to identify your Operating System (OS).
- 17"JAM DUPLEX" error appears on the LCD.
- 18"JAM TRAY 1", "JAM TRAY2" error message appears on the LCD. What should I do?
- 19How can I print envelopes?
- 20Install the built-in drivers (For Windows 8 and Windows 10)
- 21The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 22When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 23What is UPnP and SSDP?
- 24Printouts have wrinkles or creases.
- 25Can I use non-Brother or third party supplies with the Brother machine?
- 26What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 27What is the BRAdmin Professional software used for?
- 28How do I change the print server password?
- 29How can I activate/deactivate the Toner Save Mode?
- 30What driver package format is supported by my Linux distribution?
- 31Can I print from and scan to iPhone, iPod touch and iPad?
- 32The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 33What kind of paper can I use?
- 34"JAM MP TRAY" error appears on the LCD. What should I do?
- 35What can happen if the wrong paper is used in your machine.
- 36How do I factory reset the print server?
- 37I'm using Windows®. I want to change the paper tray and paper size settings. Do I change these things on the printer's front panel, or in the driver? If I change the setting in the driver, will the printer's front/control panel setting be used?
- 38I cannot print from my computer via network. (For Macintosh)
- 39I updated the Web BRAdmin and cannot enable the logging function.
- 40Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 41I cannot install Brother drivers on Debian 10 or later (Linux)
- 42I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 43What is the Network Shared printing?
- 44Can I print from or scan to Android™ Smartphone?
- 45I cannot print from my computer via USB.
- 46Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 47Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 48What are the expected yields of the consumables?
- 49What is the recommended paper?
- 50The printed letters are slanted, positioned incorrectly.