FAQs & Troubleshooting
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221 Results
- 1I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3What is Brother iPrint&Scan?
- 4Replace Drum
- 5Unable to print using Apple AirPrint.
- 6Manual Feed
- 7Replace Toner
- 8Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 9Adjust the default preferences of my printer driver (Mac OS X 10.5.8 or greater)
- 10Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 11Can I print from and scan to iPhone, iPod touch and iPad?
- 12I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
- 13Jam Inside
- 14"Offline" appears on the Status Monitor.
- 15The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 16Replace Fuser
- 17Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 18Adjust the default preferences of my printer driver (Windows)
- 19Can I print from or scan to Android™ Smartphone?
- 20Print on labels and envelopes from the MP tray.
- 21Replace Laser
- 22Change the printer driver settings (Windows/macOS)
- 23Replace PF Kit xx
- 24No Paper
- 25Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 26Jam Duplex
- 27Jam Rear
- 28Turn the Toner Save mode on or off
- 29Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 30Out of Memory
- 31Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 32Jam Tray 1 or Jam Tray 2
- 33Print the Network Configuration List.
- 34Delete print jobs from the print queue.
- 35Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 36What is AirPrint?
- 37Fuser Error or Self-Diagnostic
- 38Drum Error (Drum!)
- 39The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 40The printer status is Offline or Paused.
- 41Jam MP Tray
- 42Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 43I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 44Cartridge Error
- 45Use the Universal Printer Driver for PCL
- 46Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 47Duplex Disabled
- 48What can happen if the wrong paper is used in your machine.
- 49Reset the print server to the default factory settings.
- 50How do I print using Apple AirPrint from my iOS supported devices including iPhone, iPad and iPod touch?
