FAQs & Troubleshooting
Latest |
163 Results
- 5101/24/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 5201/24/2019All print jobs are aborted and nothing is printed. (Linux)
- 5301/24/2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 5401/24/2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 5501/24/2019I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 5612/20/2018When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 5707/20/2018Clean the drum unit
- 5807/17/2018Manual Feed
- 5907/17/2018White lines across the page
- 6007/13/2018Hollow print
- 6104/07/2017I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 6203/25/2016A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 6303/25/2016Windows 10 Support Information
- 6403/25/2016Possible solutions for print quality issues
- 6503/25/2016Download a file from the "Downloads" section and save it to Windows 8 computer.
- 6603/25/2016What is the difference between the toner cartridge and the drum unit?
- 6703/25/2016Can I use AirPrint with my Brother machine?
- 6803/25/2016A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 6903/25/2016The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 7003/25/2016Supported models of Universal Printer Driver for PCL
- 7103/25/2016Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 7203/24/2016Print Unable or Print Unable XX
- 7303/24/2016Is my Brother machine compatible with third party print servers?
- 7403/24/2016Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 7503/24/2016In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 7603/24/2016White lines down the page
- 7703/23/2016I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 7803/23/2016What can happen if the wrong paper is used in your machine.
- 7903/23/2016Adjust the Brother machine's Sleep Time setting
- 8004/06/2015Is my Brother machine compatible with Windows Vista?
- 8111/27/2014I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 8211/25/2014I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 8311/19/2014The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 8410/31/2014White spots or black spots at 1.5 in. (39 mm) intervals or random spots
- 8509/19/2014Replace Fuser
- 8605/01/2014Replace Laser
- 8705/01/2014Replace PF Kit xx
- 8801/20/2014The print speed is slow.
- 8901/17/2014I'm using the BR-Script3 driver, and my Brother machine does not print my document with the Booklet option I selected in Adobe® Acrobat®/ Adobe® Reader®.
- 9001/17/2014Print on both sides of paper (Auto 2-sided/Duplex Printing for Mac OS X 10.5.x or later users).
- 9101/17/2014Jam Tray 1 or Jam Tray 2
- 9201/17/2014Print on both sides of the paper (2-sided/duplex Printing).
- 9311/21/2013Fuser Error or Self-Diagnostic
- 9411/18/2013Adjust the default preferences of my printer driver (Mac OS X 10.5.8 or greater)
- 9506/12/2013Adjust the default preferences of my printer driver (Windows)
- 9604/25/2013Print both sides of paper manually (For Macintosh)
- 9704/25/2013Print a list of the internal fonts.
- 9804/25/2013Print a Printer Settings page.
- 9903/27/2013I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 10002/28/2013When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)