FAQs & Troubleshooting
Popular |
187 Results
- 1Change the printer driver settings (Windows/macOS)
- 2The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 4The paper is skewed when it's printed.
- 5When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 6How do I print on transparencies?
- 7The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 8What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 9I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 10When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 11How do I print a network configuration page?
- 12Delete print jobs from the print queue.
- 13Why is the Status light (led) red and the Paper light (led) flashing?
- 14Print on both sides of the paper.
- 15How do I perform a factory reset?
- 16When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 17Can I print from or scan to Android™ Smartphone?
- 18I've used the Java RPC software to change settings on my printer. Is there any way I can save the settings of one printer and send those settings to other printers?
- 19The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 20How can I change the IP address using the ARP and PING commands?
- 21How do I install additional memory?
- 22Can I print from and scan to iPhone, iPod touch and iPad?
- 23Can I print using the IPP protocol on Windows XP?
- 24When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 25Open the Control Panel (For Windows)
- 26I have a Brother HL-5000 series printer. To maintain the best overall quality, are there any parts I should maintain?
- 27The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 28Printouts (envelopes) have creases.
- 29Can I print from DOS applications?
- 30My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 31The printer status is Offline or Paused.
- 32Does NC-2200w work with Windows Vista?
- 33What is Status Monitor and how can I turn it on?
- 34Printouts have a curl or wave.
- 35What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 36How do I factory reset the print server?
- 37How do I clean black spots at 108mm (4.25in.) intervals on printed documents?
- 38How do I print a Test page?
- 39What is a "Generic PCL Driver"?
- 40What do the LED indications mean?
- 41How do I install the Optional Tray Unit? - For USA and Canada
- 42Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 43My Brother machine misfeeds paper.
- 44Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 45I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 46The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 47Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 48What kind of USB cable can I use?
- 49The printer prints unexpectedly or it prints garbage.
- 50What kind of paper can I use?