FAQs & Troubleshooting
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170 Results
- 1How to Wake-up the printer.
- 2How do I perform a factory reset?
- 3Install the built-in drivers (For Windows 8 and Windows 10)
- 4I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 6Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 7How do I install additional memory?
- 8How to identify your Operating System (OS).
- 9The printer status is Offline or Paused.
- 10Print on both sides of the paper.
- 11Functions supported in the Windows 7 built-in drivers
- 12What kind of USB cable can I use?
- 13The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 14The paper is skewed when it's printed.
- 15I've used the Java RPC software to change settings on my printer. Is there any way I can save the settings of one printer and send those settings to other printers?
- 16What kind of memory can I use?
- 17How do I install the Optional Tray Unit? - For USA and Canada
- 18The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 19I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 20I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 21Change the printer driver settings (Windows/macOS)
- 22When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 23I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 24What kind of paper can I use?
- 25What can happen if the wrong paper is used in your machine.
- 26When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 27What is the recommended paper?
- 28My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 29What driver package format is supported by my Linux distribution?
- 30Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 31I want to change the paper tray and paper size settings. How do I change these things?
- 32What is the BRAdmin Professional software used for?
- 33I cannot install Brother drivers on Debian 10 or later (Linux)
- 34Delete print jobs from the print queue.
- 35The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 36Can I print from or scan to Android™ Smartphone?
- 37Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 38The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 39What is a "Generic PCL Driver"?
- 40Can I print from DOS applications?
- 41When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 42When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 43The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 44Does NC-2200w work with Windows Vista?
- 45I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 46How to clear the red Status light (led)? Why is the Status light (led) red?
- 47Print on envelopes.
- 48The headers or footers appear when I view my document on the screen but do not show up when I print it.
- 49I cannot print from Mac OS X.
- 50How do I print a Test page?