FAQs & Troubleshooting
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206 Results
- 1Replace Drum
- 2Load paper in the paper tray
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4What is Brother iPrint&Scan?
- 5Replace Toner
- 6Replace Belt
- 7The printer status is Offline or Paused.
- 8Print both sides of paper or a booklet automatically
- 9Replace WT Box
- 10Jam Rear
- 11Toner Low
- 12Jam Duplex
- 13Replace Fuser
- 14I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 15I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 16Adjust color settings by using the custom setting in the printer driver
- 17The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 18How to identify your Operating System (OS).
- 19Can I print from and scan to iPhone, iPod touch and iPad?
- 20Jam MP Tray
- 21Turn the Toner Save Mode on or off.
- 22I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 23No Paper
- 24Drum Error (Drum!)
- 25I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 26Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 27Jam Inside
- 28Jam Tray 1 / Jam Tray 2
- 29What is the BRAdmin Professional software used for?
- 30Thin lines do not print.
- 31Condensation
- 32Wrinkle
- 33Clean the drum unit
- 34Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 35Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 36Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 37Belt End Soon
- 38Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 39What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 40I cannot save a file downloaded from the Brother support website (For Windows)
- 41Delete print jobs from the print queue.
- 42Print a web page from iPrint&Scan when using an Android™ mobile device.
- 43Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 44Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 45Can I print from or scan to Android™ Smartphone?
- 46Replace PF Kit xx
- 47Drum Stop
- 48No Waste Toner
- 49When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 50Envelope creases