FAQs & Troubleshooting
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220 Results
- 1How do I replace the Waste toner box?
- 2How do I clear the message "Print Unable 32" from the LCD display?
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 5Printouts have wrinkles.
- 6What is Brother iPrint&Scan?
- 7What kind of paper can I use?
- 8Check the firmware version.
- 9Replace the drum unit.
- 10My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 11Can I print on transparencies e.g. for overhead projectors?
- 12How to identify your Operating System (OS).
- 13How do I improve the color density? (Print Calibration)
- 14I cannot save a file downloaded from the Brother support website (For Windows)
- 15Can I print from or scan to Android™ Smartphone?
- 16Adjust color settings by using the custom setting in the printer driver
- 17Is my Brother machine compatible with Windows Vista?
- 18The color of printouts are not what I expected.
- 19The printer prints unexpectedly or it prints garbage.
- 20How do I repack the printer?
- 21"JAM DUPLEX" error appears on the LCD. What should I do?
- 22"JAM INSIDE" error appears on the LCD. What should I do?
- 23Can I use non-Brother or third party supplies with the Brother machine?
- 24How do I install additional memory?
- 25Replace the toner cartridge
- 26Create or view a XML Paper Specification document
- 27Print a Printer Settings page
- 28White spots or hollow print.
- 29I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 30I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 31The Wireless Setup Wizard shows a dialog prompting me to install the Java Runtime Environment and I cannot finish setting up my Brother machine with a network connection (OS X v.10.10.x).
- 32Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 33I cannot find some option in the Printing preferences. (For Windows)
- 34Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 35Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 36Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 37How do I improve the gray color when printing a monochrome document in Color Mode?
- 38When I print from Adobe® PhotoShop® with the BR-Script Printer Driver, the dark colors in the document are printed in Black. What can I do?
- 39How do I replace the Belt Unit?
- 40"JAM REAR" error appears on the LCD. What should I do?
- 41What kind of memory can I use?
- 42I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 43Replace the drum unit.
- 44How do I use the "Booklet Printing" feature?
- 45What can happen if the wrong paper is used in your machine.
- 46What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 47How do I factory reset the network settings?
- 48How do I install the Optional Tray Unit?
- 49Print on both sides of the paper. (For Windows Users)
- 50How do I print on thick paper, labels and envelopes from the MP tray in Windows applications?
