FAQs & Troubleshooting
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263 Results
- 1Replace Drum
- 2I get a TS error when trying to print on a wireless network.
- 3Can I use non-Brother or third party supplies with the Brother machine?
- 4Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 5The printer status is Offline or Paused.
- 6Replace Fuser
- 7Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 8The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 9Replace Belt
- 10Replace Toner
- 11Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 12What is Brother iPrint&Scan?
- 13Adjust the copy density and contrast
- 14Jam 2-sided
- 15Jam Rear
- 16Load paper in the paper tray
- 17WT Box End Soon
- 18Print on both sides of the paper (2-sided/duplex Printing).
- 19My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 20Replace WT (waste toner) Box
- 21How to identify your Operating System (OS).
- 22I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 23The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 24The color of your printouts is not what you expected
- 25I cannot print using my Brother machine on a wireless network (Windows)
- 26Check the firmware version.
- 27"Offline" appears on the Status Monitor.
- 28Wireless setup is requesting a WPS PIN to complete the setup
- 29How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 30Install PaperPort™ 12SE onto Windows 10.
- 31Configure and use the Scan to Network feature (For Windows)
- 32Can I print from or scan to Android™ Smartphone?
- 33Out of Memory
- 34Where can I find my Brother machine's serial number?
- 35Curled or wavy
- 36I cannot save a file downloaded from the Brother support website (For Windows)
- 37The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 38Toner Low
- 39Drum Error (Drum!)
- 40White streaks or bands down the page
- 41Set up your Brother machine on a wireless network.
- 42Jam Manual Feed
- 43Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 44I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 45I cannot find some option in the Printing preferences. (For Windows)
- 46Scan a document and save the scanned image to a folder on a local or network hard disk (For Windows)
- 47Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 48Scan Unable xx
- 49Change the printer driver settings (Windows/macOS)
- 50Short Paper