FAQs & Troubleshooting
![]() |
Popular |
178 Results
- 1Can I print from iPhone, iPod touch and iPad?
- 2Unable to print using Apple AirPrint.
- 3Replace Drum
- 4Replace WT (waste toner) Box
- 5The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 6Replace Toner
- 7The printer status is Offline or Paused.
- 8Load paper in the paper tray
- 9My Brother machine prints garbage data or blank pages when printing from my Android™ mobile device using Brother iPrint&Scan.
- 10I cannot print using my Brother machine on a wireless network (Windows)
- 11I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 12How to identify your Operating System (OS).
- 13What is AirPrint?
- 14Set up your Brother machine on a wireless network.
- 15Printing on plain paper, thin paper, recycled paper or bond paper from the Manual feed slot (video instructions available)
- 16Drum Error (Drum!)
- 17Jam Inside
- 18"Offline" appears on the Status Monitor.
- 19Wireless setup is requesting a WPS PIN to complete the setup
- 20Toner Low
- 21Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 22I cannot print using my Brother machine on a wireless network (Mac)
- 23Toner Error
- 24What is the recommended paper?
- 25Log Access Error
- 26What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 27How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 28What is Brother iPrint&Scan?
- 29The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 30Carry out calibration to improve the color density
- 31Cover is Open
- 32Replace Belt unit
- 33Print on envelopes, labels or thick paper from the Manual feed slot
- 34Replace Fuser
- 35Registration or Registration failed.
- 36Check the firmware version.
- 37No Toner
- 38I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 39Drums End Soon/ Drum End Soon(X)
- 40How do I print using Apple AirPrint from my iOS supported devices including iPhone, iPad and iPod touch?
- 41Jam Manual Feed
- 42Can I print from Android™ Smartphone?
- 43No Belt Unit
- 44Fuser Error or Self-Diagnostic
- 45The color of your printouts is not what you expected
- 46Jam Tray 1
- 47Add your Brother machine with AirPrint (macOS)
- 48No Paper
- 49I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 50Adjust color settings by using the custom setting in the printer driver