FAQs & Troubleshooting
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211 Results
- 1Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup or AOSS™)
- 2Turn the Toner Save Mode on or off.
- 3Drums End Soon/ Drum End Soon(X)
- 4WT Box End Soon
- 5Important points you need to confirm before configuring your Brother machine for a wireless network.
- 6Clean the drum unit
- 7Reset the network settings to the factory default
- 8The printer status is Offline or Paused.
- 9Configure the Brother machine for a wireless network with a USB cable using the Wireless setup wizard on the Brother installer application
- 10Replace WT (waste toner) Box
- 11The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 12White spots or hollow print
- 13Can I use AirPrint with my Brother machine?
- 14Wrinkle
- 15Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 16Carry out calibration to improve the color density
- 17What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 18What is Wi-Fi Protected Setup (PBC*)or AOSS™?
- 19Jam Inside
- 20Replace Drum
- 21How to identify your Operating System (OS).
- 22Change the printer driver settings (Windows/macOS)
- 23I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 24What kind of paper can I use?
- 25Disable the APIPA protocol
- 26Can I print from and scan to iPhone, iPod touch and iPad?
- 27What are supported file formats for the direct print feature?
- 28I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 29Print on envelopes, labels or thick paper from the Manual feed slot
- 30Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 31What is the difference between the toner cartridge and the drum unit?
- 32Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 33Adjust color settings by using the custom setting in the printer driver
- 34What is the recommended paper?
- 35Install extra memory
- 36I cannot save a file downloaded from the Brother support website (For Windows)
- 37Discover the MAC address of the Brother network card
- 38I cannot print from my computer via network. (For Windows)
- 39I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 40Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 41Jam Tray 1
- 42Clean the corona wire
- 43Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 44Install the built-in drivers (For Windows 8 and Windows 10)
- 45Print on plain paper or bond paper from the Manual feed slot
- 46The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 47Cannot print after a Windows 10 update (June 2020)
- 48I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 49I cannot find some option in the Printing preferences. (For Windows)
- 50Verify the Brother machine connected to the Wired Network (For Macintosh)