FAQs & Troubleshooting
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211 Results
- 1Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup or AOSS™)
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3Turn the Toner Save Mode on or off.
- 4WT Box End Soon
- 5I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 6The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 7The printer status is Offline or Paused.
- 8Important points you need to confirm before configuring your Brother machine for a wireless network.
- 9Adjust color settings by using the custom setting in the printer driver
- 10Print on plain paper or bond paper from the Manual feed slot
- 11What is Brother iPrint&Scan?
- 12What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 13I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 14Reset the network settings to the factory default
- 15Disable the APIPA protocol
- 16Configure the Brother machine for a wireless network with a USB cable using the Wireless setup wizard on the Brother installer application
- 17Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 18I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 19Clean the drum unit
- 20Drums End Soon/ Drum End Soon(X)
- 21Replace WT (waste toner) Box
- 22Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 23I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 24I cannot save a file downloaded from the Brother support website (For Windows)
- 25Can I print from and scan to iPhone, iPod touch and iPad?
- 26Print on envelopes, labels or thick paper from the Manual feed slot
- 27Belt End Soon
- 28Drum Error (Drum!)
- 29What kind of paper can I use?
- 30What is the recommended paper?
- 31Carry out calibration to improve the color density
- 32Can I use non-Brother or third party supplies with the Brother machine?
- 33What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 34Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 35Can I print from or scan to Android™ Smartphone?
- 36Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 37Curled or wavy
- 38Cannot print after a Windows 10 update (June 2020)
- 39Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 40Delete print jobs from the print queue.
- 41I cannot find some option in the Printing preferences. (For Windows)
- 42I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 43I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 44Jam Inside
- 45Print the Network Configuration List
- 46Can I print on transparencies e.g. for overhead projectors?
- 47Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 48How to identify your Operating System (OS).
- 49When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 50When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.