FAQs & Troubleshooting
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170 Results
- 1Reprint the last print job
- 2Why does my Brother machine make a grinding or clicking noise?
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 4Carry out calibration to improve the color density
- 5Print on plain paper or bond paper from the Manual feed slot
- 6The printer status is Offline or Paused.
- 7What is the printable area per page?
- 8I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 9I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 10Jam Inside
- 11Adjust color settings by using the custom setting in the printer driver
- 12I cannot install Brother drivers on Debian 10 or later (Linux)
- 13Clean the drum unit
- 14Print on envelopes, labels or thick paper from the Manual feed slot
- 15Turn the Toner Save Mode on or off.
- 16Delete print jobs from the print queue.
- 17The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 18Can I print from and scan to iPhone, iPod touch and iPad?
- 19Change the printer driver settings (Windows/macOS)
- 20I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 21What kind of paper can I use?
- 22What is the recommended paper?
- 23Cannot print after a Windows 10 update (June 2020)
- 24Can I print from or scan to Android™ Smartphone?
- 25Drums End Soon/ Drum End Soon(X)
- 26Wrinkle
- 27Install extra memory
- 28What is the Network Shared printing?
- 29I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 30What kind of memory can I use?
- 31Out of Memory
- 32Can I print on transparencies e.g. for overhead projectors?
- 33I still receive the error message "Replace Drums", "Replace Drum(X)", "Drum End Soon", or "Drum End Soon(X)" after I replace the drum unit with a new one.
- 34I cannot print from my computer via USB.
- 35No Belt Unit
- 36Check the IP addresses of your PC and the Brother machine
- 37"Offline" appears on the Status Monitor.
- 38Clean the corona wire
- 39Reset the network settings to the factory default
- 40My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 41Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 42I cannot save a file downloaded from the Brother support website (For Windows)
- 43Install the built-in drivers (For Windows 8 and Windows 10)
- 44Verify the Brother machine connected to the Wired Network (For Macintosh)
- 45Verify the Brother machine connected to the Wired Network (For Windows)
- 46How to identify your Operating System (OS).
- 47I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 48WT Box End Soon
- 49Clean the paper pick-up roller
- 50No Paper