FAQs & Troubleshooting
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163 Results
- 1Print a Test page
- 2Replace WT (waste toner) Box
- 3I'm having a problem with the print quality. How can I resolve it?
- 4Replace Belt unit
- 5How to identify your Operating System (OS).
- 6I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 7Clean the drum unit
- 8Change the printer driver settings (Windows/macOS)
- 9Jam Tray 1
- 10The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 11The printer prints unexpectedly or it prints garbage data.
- 12Turn the Toner Save Mode on or off.
- 13Jam Rear
- 14The printer status is Offline or Paused.
- 15Can I print from or scan to Android™ Smartphone?
- 16Adjust color settings by using the custom setting in the printer driver
- 17The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 18Carry out calibration to improve the color density
- 19Replace Drum
- 20I cannot find some option in the Printing preferences. (For Windows)
- 21Print on plain paper or bond paper from the Manual feed slot
- 22The documents I print from my computer have a curl to them when they feed out of the Brother printer. How do I reduce the paper curl?
- 23Drum Error (Drum!)
- 24What kind of paper can I use?
- 25Jam Inside
- 26No Paper
- 27What is the recommended paper?
- 28No Waste Toner
- 29I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 30I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 31Print on both sides of the paper.
- 32Install extra memory
- 33Delete print jobs from the print queue.
- 34The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 35Can I print from and scan to iPhone, iPod touch and iPad?
- 36No Belt Unit
- 37Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 38The toner does not fix to paper well. How do I improve the toner fixing? (poor fixing)
- 39Drums End Soon/ Drum End Soon(X)
- 40Can I print from DOS applications? What printer driver emulation can be used?
- 41Verify the Brother machine connected to the Wired Network (For Windows)
- 42What driver package format is supported by my Linux distribution?
- 43I still receive the error message "Replace Drums", "Replace Drum(X)", "Drum End Soon", or "Drum End Soon(X)" after I replace the drum unit with a new one.
- 44I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 45Can I use non-Brother or third party supplies with the Brother machine?
- 46What is the printable area per page?
- 47Can I print on transparencies e.g. for overhead projectors?
- 48Can I use AirPrint with my Brother machine?
- 49Belt End Soon
- 50I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.