FAQs & Troubleshooting
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178 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2The printer status is Offline or Paused.
- 3My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 4How should I maintain the printer?
- 5Can I print from and scan to iPhone, iPod touch and iPad?
- 6How do I change the color mode from a Windows PC?
- 7Can I print from or scan to Android™ Smartphone?
- 8The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 9I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 10I don't know which driver I'm using, a PCL driver or a BR-Script driver. How can I check?
- 11"JAM E1" error appears on the LCD. What should I do?
- 12Cannot print after a Windows 10 update (June 2020)
- 13How to identify your Operating System (OS).
- 14Change the printer driver settings (Windows/macOS)
- 15Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 16What are the difference between PCL Driver and BR-Script driver?
- 17What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 18What is the printable area per page?
- 19The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 20Functions supported in the Windows 7 built-in drivers
- 21What is the optional Compact Flash Card used for and how do I install it?
- 22What can happen if the wrong paper is used in your machine.
- 23How do I print on envelopes?
- 24What is the difference between the toner cartridge and the drum unit?
- 25How do I replace the Ozone Filter?
- 26Windows 10 Support Information
- 27Install the built-in drivers (For Windows 8 and Windows 10)
- 28Change color mode from a Windows® PC
- 29Uninstall the drivers. (Mac OS X 10.5)
- 30Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 31Printouts have wrinkles or creases.
- 32Can I use non-Brother or third party supplies with the Brother machine?
- 33What is the life of the consumables?
- 34My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 35I updated the Web BRAdmin and cannot enable the logging function.
- 36I cannot use the "Modules Update" button on Web BRAdmin.
- 37How do I print the internal Test Page, Demo Page or Print Settings Page?
- 38How do I replace the waste toner pack?
- 39What is the page count? How can I know how many pages the printer has printed?
- 40Can I buy any MICR toner?
- 41Printing takes too long.
- 42How do I replace the fuser unit?
- 43I cannot install Brother drivers on Debian 10 or later (Linux)
- 44What driver package format is supported by my Linux distribution?
- 45Delete print jobs from the print queue.
- 46I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 47I want to recalibrate the colors on my printer, how do I do this?
- 48What is Windows ICM profiles?
- 49How do I use the Brother Analysis Tool software?
- 50Which emulation modes does my printer support?