FAQs & Troubleshooting
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187 Results
- 1The printer does not print on envelopes correctly.
- 2How to identify your Operating System (OS).
- 3LOAD LETTER is displayed on the printer LCD. What does it mean?
- 4When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 6Change the printer driver settings (Windows/macOS)
- 7JAM INSIDE (inside the printer)
- 8Install the built-in drivers (For Windows 8 and Windows 10)
- 9JAM DUPLEX
- 10How do I monitor the status of the printer?
- 11I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 12What kind of paper can I use?
- 13How do I install the Duplex Unit? (DX-4000 or DX-7000)
- 14Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 15JAM MAILBOX (inside the Mailbox unit)
- 16What can happen if the wrong paper is used in your machine.
- 17How do I install the Lower Tray Unit? (LT-4000 or LT-7000)
- 18I cannot install the driver when using the Driver Install Tool. (Linux)
- 19Printer does not recognize the HDD/Compact Flash.
- 20How do I clean the inside of the printer?
- 21I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 22I cannot install Brother drivers on Debian 10 or later (Linux)
- 23What driver package format is supported by my Linux distribution?
- 24The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 25Functions supported in the Windows 7 built-in drivers
- 26What kind of paper should I avoid?
- 27How do I install an Optional HDD(Hard Disk Drive:HD-6G/HD-EX)?
- 28How to setup the Printer RAMDISK.
- 29When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 30Uninstall the drivers. (Mac OS X 10.5)
- 31I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 32What is the Network Shared printing?
- 33I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 34My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 35Cannot print after a Windows 10 update (June 2020)
- 36Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 37I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 38I selected the HQ-1200 option in the HL-2460 printer driver and even though I am only printing text, I sometimes notice that the print speed slows down a little. Why?
- 39Selecting the best possible print quality from a Windows PC
- 40What is the protocol specification of the NC-4100h Type 2 print server?
- 41What kind of USB cable should I use?
- 42The printer paper jams or paper is output at the rear of the printer.
- 43Black spots appear all over the page. (poor fixing)
- 44The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 45What is a "Generic PCL Driver"?
- 46Printouts have a curl or wave.
- 47How do I install additional memory? (DIMM)
- 48My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 49Uninstall printer drivers (Linux)
- 50What is a file server based network and do Brother printers work in that type of environment?