FAQs & Troubleshooting
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151 Results
- 1REPLACE TONER
- 2The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 3JAM DUPLEX
- 4JAM INSIDE
- 5REPLACE DRUM
- 6NO PAPER T1
- 7"Offline" appears on the Status Monitor.
- 8I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 9How to identify your Operating System (OS).
- 10FRONT COVER OPEN or FUSER COVER OPEN
- 11TONER LOW
- 12SERVICE CALL
- 13NO TONER
- 14Set up my Brother machine's automatic 2-sided(duplex) or booklet print.
- 15FUSER ERROR
- 16Print on both sides of paper (Auto 2-sided/Duplex Printing for Mac OS X 10.4.11 or later users).
- 17What do the LED indications mean?
- 18SIZE ERROR DX
- 19MANUAL FEED
- 20What kind of paper can I use?
- 21JAM REAR
- 22DRUM ERROR
- 23PRINT OVERRUN
- 24What is the recommended paper?
- 25How do I print a Test page?
- 26Change the printer driver settings (Windows/macOS)
- 27DUPLEX DISABLED
- 28MEMORY FULL
- 29DRUM END SOON
- 30My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 31I cannot save a file downloaded from the Brother support website (For Windows)
- 32The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 33Adjust the default preferences of my printer driver (Mac OS X 10.5.8 or greater)
- 34The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 35Clean the Drum Unit.
- 36The printer prints unexpectedly or it prints garbage data.
- 37I cannot print from my computer via USB.
- 38Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 39What is Toner Continue Mode?
- 40CARTRIDGE ERROR
- 41DRUM STOP
- 42Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 43JAM TRAY 1
- 44Curl or wavy
- 45Can I print from DOS applications? What printer driver emulation can be used?
- 46Print on labels and envelopes from the manual feed slot.
- 47I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 48What is the difference between the toner cartridge and the drum unit?
- 49Uninstall the drivers. (Mac OS X 10.5)
- 50How do I cancel print jobs using the printer control panel?