FAQs & Troubleshooting
 |
Popular |
151 Results
- 1JAM INSIDE
- 2The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 3NO PAPER T1
- 4REPLACE TONER
- 5JAM DUPLEX
- 6I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 8Set up my Brother machine's automatic 2-sided(duplex) or booklet print.
- 9TONER LOW
- 10"Offline" appears on the Status Monitor.
- 11REPLACE DRUM
- 12How to identify your Operating System (OS).
- 13SIZE ERROR DX
- 14DRUM ERROR
- 15SERVICE CALL
- 16MANUAL FEED
- 17Adjust the default preferences of my printer driver (Windows)
- 18FRONT COVER OPEN or FUSER COVER OPEN
- 19JAM REAR
- 20JAM TRAY 1
- 21NO TONER
- 22FUSER ERROR
- 23Print on both sides of paper (Auto 2-sided/Duplex Printing for Mac OS X 10.4.11 or later users).
- 24DUPLEX DISABLED
- 25How do I print a Test page?
- 26What do the LED indications mean?
- 27I cannot save a file downloaded from the Brother support website (For Windows)
- 28CARTRIDGE ERROR
- 29Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 30Print on labels and envelopes from the manual feed slot.
- 31Adjust the default preferences of my printer driver (Mac OS X 10.5.8 or greater)
- 32Delete print jobs from the print queue.
- 33What is Toner Continue Mode?
- 34I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 35The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 36TONER ENDED
- 37MEMORY FULL
- 38Can I use non-Brother or third party supplies with the Brother machine?
- 39What driver package format is supported by my Linux distribution?
- 40I cannot find some option in the Printing preferences. (For Windows)
- 41Change the printer driver settings (Windows/macOS)
- 42The printer prints unexpectedly or it prints garbage data.
- 43DRUM END SOON
- 44Turn the Toner Save Mode on or off.
- 45I cannot print from my computer via USB.
- 46Wrinkles or creases
- 47Can I print from DOS applications? What printer driver emulation can be used?
- 48The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 49DRUM STOP
- 50Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
