FAQs & Troubleshooting
- 112/19/2022Can I use non-Brother or third party supplies with the Brother machine?
- 206/22/2022Replace the drum unit.
- 302/10/2021Replace the toner cartridge
- 403/25/2016What is the difference between the toner cartridge and the drum unit?
- 505/17/2013"Clean Corona Wire" message continues to appear on the PC screen, even though I have cleaned the corona wire of the drum unit.
- 603/27/2013I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 703/20/2012The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 801/26/2012I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 911/15/2011Can I check the remaining life of the printer's drum unit?
- 1007/14/2010I recently installed the starter or a new toner cartridge and I don't think I got the full yield from the toner.
- 1103/10/2009Can I buy any MICR toner?
- 1206/20/2008Can I check the remaining life of the printer's toner cartridge?
- 1309/28/2007What are the expected yields of the consumables?