FAQs & Troubleshooting
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148 Results
- 108/10/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 206/27/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 306/01/2023Delete print jobs from the print queue.
- 405/16/2023I cannot print from my computer via USB.
- 503/27/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 603/27/2023Change the printer driver settings (Windows/macOS)
- 703/27/2023The printer status is Offline or Paused.
- 802/14/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 912/19/2022Can I use non-Brother or third party supplies with the Brother machine?
- 1012/13/2022How to identify your Operating System (OS).
- 1111/16/2022Paper size settings are unavailable when I print from OpenOffice (Linux)
- 1211/07/2022Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 1310/31/2022I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 1410/24/2022Can I print using the IPP protocol on Windows XP?
- 1510/12/2022Can I print from DOS applications?
- 1608/30/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 1708/22/2022I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 1808/09/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 1907/20/2022Uninstall the drivers. (Mac OS X 10.5)
- 2007/11/2022Replace the drum unit.
- 2105/09/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 2204/20/2022The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 2304/01/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 2403/24/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 2503/17/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 2611/10/2021Open the Control Panel (For Windows)
- 2710/12/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 2809/30/2021Uninstall the printer drivers (For Windows)
- 2907/16/2020Cannot print after a Windows 10 update (June 2020)
- 3007/06/2020What driver package format is supported by my Linux distribution?
- 3106/02/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 3212/03/2019The downloaded driver's name is different from my machine's name. (Linux)
- 3312/03/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 3411/27/2019Print command (LPR) (Linux)
- 3511/27/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 3611/15/2019Print command (cupswrapper) (Linux)
- 3710/29/2019Pre-Required Procedures (Linux)
- 3810/29/2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 3910/29/2019Large characters are printed incorrectly. (Linux)
- 4010/29/2019When printing with monochrome laser printer, the print position shifts. (Linux)
- 4110/29/2019The driver installation finished successfully but I cannot print. (Linux)
- 4210/23/2019To install the printer driver easily using a tool. (Linux)
- 4306/25/2019What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 4406/14/2019Windows 10 Support Information
- 4506/12/2019Uninstall printer drivers (Linux)
- 4603/27/2019Check the firmware version.
- 4703/22/2019Protect your Brother machine against unauthorised access over the network
- 4801/29/2019I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 4901/28/2019I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 5001/24/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)