FAQs & Troubleshooting
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187 Results
- 1Print on both sides of the paper(2-sided/Duplex Printing).
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 4I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 5Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 6Delete print jobs from the print queue.
- 7The paper is skewed when it's printed.
- 8What kind of Control Panel Setting Menu available and what do they mean?
- 9What kind of labels and transparencies can I use?
- 10What kind of paper can I use?
- 11How do I install additional memory? (DIMM)
- 12The machine does not print anything.
- 13Uninstall the printer drivers (For Windows)
- 14Install the built-in drivers (For Windows 8 and Windows 10)
- 15What is Optional Font Package (BS-3000)?
- 16What kind of envelopes should I avoid?
- 17Can I use non-Brother or third party supplies with the Brother machine?
- 18Use the "Booklet Printing" feature.
- 19My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 20What driver package format is supported by my Linux distribution?
- 21How to identify your Operating System (OS).
- 22The printer status is Offline or Paused.
- 23Functions supported in the Windows 7 built-in drivers
- 24I printed documents using the "Booklet printing" option. However, the margins and layout of the document does not look as it should. What can I do?
- 25What kind of paper should I avoid?
- 26How do I install the Optional Network Board?(Nc-4100h)
- 27I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 28The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 29Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 30JAM INSIDE
- 31JAM TRAY 1
- 32Can I print using the IPP protocol on Windows XP?
- 33When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 34My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 35All print jobs are aborted and nothing is printed. (Linux)
- 36I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 37What kind of Resident Fonts does the Printer have?
- 38I cannot install Brother drivers on Debian 10 or later (Linux)
- 39Cannot print after a Windows 10 update (June 2020)
- 40Windows 10 Support Information
- 41Open the Control Panel (For Windows)
- 42What is the difference between the toner cartridge and the drum unit?
- 43Can I print from or scan to Android™ Smartphone?
- 44Can I print from and scan to iPhone, iPod touch and iPad?
- 45Change the printer driver settings (Windows/macOS)
- 46JAM DUPLEX
- 47The paper does not feed from MultiPurpose Tray(MP Tray).
- 48What is the protocol specification of the NC-4100h Type 2 print server?
- 49What is Status Monitor and how can I turn it on/off?
- 50I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
