FAQs & Troubleshooting
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187 Results
- 1Print on both sides of the paper(2-sided/Duplex Printing).
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3What is the BRAdmin Professional software used for?
- 4The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 5Functions supported in the Windows 7 built-in drivers
- 6What kind of paper can I use?
- 7What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 8Can I print using the IPP protocol on Windows XP?
- 9What kind of Control Panel Setting Menu available and what do they mean?
- 10What driver package format is supported by my Linux distribution?
- 11Install the built-in drivers (For Windows 8 and Windows 10)
- 12Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 13The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 14JAM TRAY 2
- 15My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 16The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 17I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 18I cannot install Brother drivers on Debian 10 or later (Linux)
- 19Can I print from and scan to iPhone, iPod touch and iPad?
- 20JAM REAR
- 21Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 22My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 23Delete print jobs from the print queue.
- 24JAM MP TRAY
- 25What can happen if the wrong paper is used in your machine.
- 26The paper does not feed from MultiPurpose Tray(MP Tray).
- 27Cannot print after a Windows 10 update (June 2020)
- 28Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 29How to identify your Operating System (OS).
- 30What is the Network Shared printing?
- 31Can I print from or scan to Android™ Smartphone?
- 32Change the printer driver settings (Windows/macOS)
- 33How to use the Driver Deployment Wizard software
- 34What kind of paper should I avoid?
- 35How do I install the Optional Network Board?(Nc-4100h)
- 36What is the protocol specification of the NC-4100h Type 2 print server?
- 37I cannot print from Mac OS X.
- 38What is Status Monitor and how can I turn it on/off?
- 39What kind of USB cable should I use?
- 40When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 41The printer prints unexpectedly or it prints garbage.
- 42Use the "Booklet Printing" feature.
- 43When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 44I'm using Windows®. I want to change the paper tray and paper size settings. Do I change these things on the control panel, or in the driver? If I change the setting in the driver, will the control panel setting be used?
- 45How do I install the Lower Tray Unit? (LT-500)
- 46How do I install additional memory? (DIMM)
- 47Paper size settings are unavailable when I print from OpenOffice (Linux)
- 48I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 49Windows 10 Support Information
- 50Windows 7 Support Information
