FAQs & Troubleshooting
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189 Results
- 1I cannot print from the MP Tray. Why?
- 2Functions supported in the Windows 7 built-in drivers
- 3My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 4I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 5How do I install additional memory? (DIMM)
- 6An error message "MEMORY FULL" appears on the printer LCD.
- 7The printer status is Offline or Paused.
- 8The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 9How to Wake-up the printer.
- 10I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 11Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 12The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 13The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 14The machine does not print anything.
- 15Delete print jobs from the print queue.
- 16How to identify your Operating System (OS).
- 17I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 18Can I print from DOS applications?
- 19What can happen if the wrong paper is used in your machine.
- 20What is the BRAdmin Professional software used for?
- 21Cannot print after a Windows 10 update (June 2020)
- 22The paper is skewed when it's printed.
- 23What kind of Control Panel Setting Menu available and what do they mean?
- 24I cannot print from Mac OS X.
- 25What is Status Monitor and how can I turn it on/off?
- 26What kind of USB cable should I use?
- 27What kind of memory can I use?
- 28Can I print using the IPP protocol on Windows XP?
- 29When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 30Install the built-in drivers (For Windows 8 and Windows 10)
- 31Can I print from and scan to iPhone, iPod touch and iPad?
- 32I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 33Change the printer driver settings (Windows/macOS)
- 34I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 35What kind of paper should I avoid?
- 36What kind of envelopes should I avoid?
- 37What is the protocol specification of the NC-4100h Type 2 print server?
- 38The printer prints unexpectedly or it prints garbage.
- 39The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 40Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 41What kind of paper can I use?
- 42I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
- 43Can I use non-Brother or third party supplies with the Brother machine?
- 44When trying to print from Mac OS® X the print queue is stopped.
- 45Open the Control Panel (For Windows)
- 46Printouts have toner specks.
- 47What driver package format is supported by my Linux distribution?
- 48Large characters are printed incorrectly. (Linux)
- 49The driver installation finished successfully but I cannot print. (Linux)
- 50I cannot save a file downloaded from the Brother support website (For Windows)
