FAQs & Troubleshooting
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198 Results
- 1I cannot print from the MP Tray. Why?
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3How do I install the Lower Tray Unit? (LT-500)
- 4The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 5Change the printer driver settings (Windows/macOS)
- 6What is Status Monitor and how can I turn it on/off?
- 7What is the printable area per page?
- 8The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 9JAM TRAY 2
- 10I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 11What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 12Functions supported in the Windows 7 built-in drivers
- 13What kind of USB cable should I use?
- 14The machine does not print anything.
- 15Can I print from DOS applications?
- 16My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 17I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
- 18My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 19I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 20I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 21Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 22Printouts have a curl or wave.
- 23Can I print using the IPP protocol on Windows XP?
- 24What driver package format is supported by my Linux distribution?
- 25Delete print jobs from the print queue.
- 26How to identify your Operating System (OS).
- 27What kind of paper should I avoid?
- 28What is the protocol specification of the NC-4100h Type 2 print server?
- 29The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 30What kind of memory can I use?
- 31The printer cannot print full pages of a document. An error message PRINT OVERRUN appears.
- 32The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 33Can I print from or scan to Android™ Smartphone?
- 34How do I install the Optional Network Board?(Nc-4100h)
- 35The printer prints unexpectedly or it prints garbage.
- 36I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 37What is a "Generic PCL Driver"?
- 38When trying to print from Mac OS® X the print queue is stopped.
- 39What is the BRAdmin Professional software used for?
- 40Uninstall the printer drivers (For Windows)
- 41I cannot install Brother drivers on Debian 10 or later (Linux)
- 42The driver installation finished successfully but I cannot print. (Linux)
- 43Can I print from and scan to iPhone, iPod touch and iPad?
- 44JAM DUPLEX
- 45Printouts have wrinkles or creases.
- 46Printouts are faint.
- 47The printed letters are slanted, positioned incorrectly.
- 48What kind of Control Panel Setting Menu available and what do they mean?
- 49Uninstall the drivers. (Mac OS X 10.5)
- 50I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)