FAQs & Troubleshooting
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171 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2Does NC-2200w work with Windows Vista?
- 3The printer status is Offline or Paused.
- 4Can I print from and scan to iPhone, iPod touch and iPad?
- 5The machine does not print anything.
- 6Functions supported in the Windows 7 built-in drivers
- 7What is the BRAdmin Professional software used for?
- 8My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 9I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 10How do I perform a factory reset?
- 11Can I print from or scan to Android™ Smartphone?
- 12How do I monitor the status of the printer?
- 13Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 14How do I factory reset the print server?
- 15Change the printer driver settings (Windows/macOS)
- 16How can I change the IP address using the ARP and PING commands?
- 17Printouts have a curl or wave.
- 18Can I use non-Brother or third party supplies with the Brother machine?
- 19Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 20How can I change the IP address?
- 21How do I change the print server password?
- 22Uninstall the printer drivers (For Windows)
- 23How do I install additional memory?
- 24Print on envelopes.
- 25Delete print jobs from the print queue.
- 26The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 27How to identify your Operating System (OS).
- 28The paper is skewed when it's printed.
- 29The Drum LED is still lit even after replacing the old drum unit with a new one. What can I do?
- 30What kind of envelopes should I avoid?
- 31What kind of USB cable should I use?
- 32What is a "Generic PCL Driver"?
- 33What kind of memory can I use?
- 34Can I print from DOS applications?
- 35When trying to print from Mac OS® X the print queue is stopped.
- 36When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 37I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 38I cannot install Brother drivers on Debian 10 or later (Linux)
- 39I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 40What kind of paper should I avoid?
- 41I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 42What kind of paper can I use?
- 43What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 44What driver package format is supported by my Linux distribution?
- 45The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 46I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 47What is the BROWNIE software?
- 48My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 49The printed letters are slanted, positioned incorrectly.
- 50Uninstall the drivers. (Mac OS X 10.6 - macOS 12)