FAQs & Troubleshooting
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157 Results
- 51White spots appear in areas of dense black printing.
- 52Paper size settings are unavailable when I print from OpenOffice (Linux)
- 53I cannot print from my computer via USB.
- 54Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 55Lines appears across the page.
- 56Printouts are faint.
- 57How do I clear paper jams?
- 58I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 59Delete print jobs from the print queue.
- 60I cannot print from my computer via network. (For Macintosh)
- 61What kind of USB cable should I use?
- 62Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 63What is a peer-to-peer network and do Brother printers work in that kind of environment?
- 64Why are all the lights blinking then the drum light blinking?
- 65The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 66I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 67Printouts have wrinkles or creases.
- 68White lines appears down the page.
- 69Print on envelopes.
- 70Windows 7 Support Information
- 71In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock and keep it from returning?
- 72What is an 'In-Box'(built-in) Driver' and 'Native Brother Printer Driver'?
- 73I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 74Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 75Black toner marks appear across the page.
- 76Large characters are printed incorrectly. (Linux)
- 77All print jobs are aborted and nothing is printed. (Linux)
- 78What is the difference between the toner cartridge and the drum unit?
- 79A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 80The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 81When do I need to upgrade the printer memory?
- 82What kind of labels and transparencies can I use?
- 83What kind of paper should I avoid?
- 84What kind of envelopes should I avoid?
- 85What is a "Generic PCL Driver"?
- 86How do I clean the inside of the printer and Drum Unit?
- 87I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 88Can I use non-Brother or third party supplies with the Brother machine?
- 89I cannot install the driver when using the Driver Install Tool. (Linux)
- 90The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 91Print command (LPR) (Linux)
- 92I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 93Open the Control Panel (For Windows)
- 94I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 95When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 96Paper Feed Problems
- 97How to install your Brother device into a Windows® XP environment using the 'In-box' drivers
- 98My Brother machine misfeeds paper.
- 99In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 100Why are the ready and alarm lights blinking?