FAQs & Troubleshooting
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152 Results
- 1I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 2The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 3The machine does not print anything.
- 4I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 6What kind of USB cable should I use?
- 7Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 8What kind of paper should I avoid?
- 9The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 10Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 11Using the PING command to troubleshoot problems.
- 12I cannot install Brother drivers on Debian 10 or later (Linux)
- 13Can I print from or scan to Android™ Smartphone?
- 14The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 15My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 16Why are the ready and alarm lights blinking?
- 17Install the built-in drivers (For Windows 8 and Windows 10)
- 18Change the printer driver settings (Windows/macOS)
- 19How do I perform a factory reset?
- 20My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 21What driver package format is supported by my Linux distribution?
- 22Cannot print after a Windows 10 update (June 2020)
- 23Can I print from and scan to iPhone, iPod touch and iPad?
- 24Functions supported in the Windows 7 built-in drivers
- 25I cannot print from Mac OS X.
- 26What can happen if the wrong paper is used in your machine.
- 27I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 28When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 29Print command (LPR) (Linux)
- 30Uninstall printer drivers (Linux)
- 31The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 32How to identify your Operating System (OS).
- 33I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 34The Drum LED is still lit even after replacing the old drum unit with a new one. What can I do?
- 35What kind of envelopes should I avoid?
- 36What kind of paper can I use?
- 37Printouts have wrinkles or creases.
- 38What do the LED indications mean?
- 39When trying to print from Mac OS® X the print queue is stopped.
- 40The printed letters are slanted, positioned incorrectly.
- 41The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 42I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 43I cannot print from my computer via network. (For Windows)
- 44The downloaded driver's name is different from my machine's name. (Linux)
- 45I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 46Data is sent from the PC but the printer does not print. However, the Data LED is blinking. What can I do?
- 47How do I turn off the Quick Print Setup?
- 48Paper jam occurs at the Paper Tray or paper cannot be fed from the Paper Tray.
- 49I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 50Pre-Required Procedures (Linux)