FAQs & Troubleshooting
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34 Results
- 107/12/2024"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?
- 212/21/2023How do I raise or lower the feed dogs?
- 312/12/2018It is difficult to pass the thread through the needle bar thread guide(hook).
- 412/12/2018How do I sew hook-and-loop fasteners(hook-and-loop tapes)?
- 512/12/2018When thread got tangled.
- 612/12/2018Fabric and Thread
- 708/03/2018"The foot controller cannot be used when the embroidery unit is attached. Remove the foot controller." message appears on the LCD. What does it mean?
- 806/04/2018"Raise presser foot lever." message appearing on the LCD. What does it mean?
- 902/16/2017When I create an embroidery pattern design on PE-DESIGN(PE-DESIGN, PE-DESIGN Lite, or PED-Basic), what Design Page Size is my sewing machine?
- 1007/29/2016"The pattern combination is too large for the extra large embroidery frame. If you plan to add more patterns, rotate the pattern combination." message appears on the LCD. What does it mean and how do I clear it?
- 1110/23/2015Why does the lower thread keep breaking?
- 1210/21/2015Combination of fabric, thread and needle
- 1305/14/2015Why is the outline sewing off the pattern?
- 1404/22/2015How do I sew a blind hem?
- 1503/20/2015Embroidery
- 1601/24/2014How do I thread my machine?
- 1701/24/2014How do I wind the bobbin?
- 1811/20/2012Why does my thread keep jamming?
- 1911/20/2012The thread tension is incorrect.
- 2011/20/2012Why does the upper thread keep breaking?
- 2111/20/2012Why does the needle keep breaking?
- 2211/08/2011Where do I put the oil in my machine?
- 2306/10/2009How do I sew such as vinyl, leather, quilting layers and velvet?
- 2404/07/2009"Lower the presser foot lever." appears on the LCD.
- 2504/07/2009How do I remove the presser foot holder?
- 2604/07/2009How do I sew buttonholes?
- 2704/07/2009How do I sew an applique?
- 2804/07/2009Fabrics and stabilizer material for embroidery
- 2904/07/2009Place a spool of thread on a spool pin.
- 3004/07/2009How do I correctly install a bobbin?
- 3103/04/2009How do I create a space between characters?
- 3203/04/2009"When the speed controller is set to control the zigzag stitch width, the "Start/Stop" button does not operate." appears on the LCD.
- 3302/26/2009"The "Start/Stop" button does not operate with the foot controller attached. Remove the foot controller." appears on the LCD.
- 3405/11/2006Sometimes I insert a memory card or floppy disk, touch the appropriate icon, and the ULT screen blanks out, then turns back on.Sometimes the designs come up, but when I choose a design, the screen blanks out. Why is this?