FAQs & Troubleshooting
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342 Results
- 1How to Activate an Accessory Kit* (Rhinestone, Emboss Kit, etc.) for the Cutting Machine.
- 2List of Error Messages for CanvasWorkspace (Others)
- 3Changing and Deleting CanvasWorkspace login ID that is registered to your machine with CanvasWorkspace
- 4Mat, Cutting Blade and Material Combinations
- 5How to Use the Roll Feeder 2 Function [Video]
- 6List of Error Messages for CanvasWorkspace (ErrSxx / NoteSxx)
- 7Cutting with the Rotary Auto Blade [Video]
- 8If the blade cuts through the mat, can tape, etc., be attached to the back so the mat can be reused?
- 9List of Error Messages for CanvasWorkspace (E##### / N#####)
- 10[Cutting machine users] The login ID displayed in the machine's settings screen (ID of "Machine Registration screen") is different from the CanvasWorkspace ID
- 11How To Change the Registered Machine Number That Imports The Optional Pattern Collection (Ex. Disney Pattern and Calligraphy Pattern/Font)
- 12How to Use the Printable Sticker Function on CanvasWorkspace for PC [Video]
- 13E11008 appears on the computer screen.
- 14Cutting/Drawing by Tracing an Image
- 15About CanvasWorkspace
- 16Downloading Optional Design Pattern Collection (My Collection Function)
- 17How to Set a Calligraphy Pen into the Pen Holder [Video]
- 18Data cannot be transferred even though the machine number has been input. (M5622201)
- 19M3124301 appears on the Artspira app screen.
- 20M2513631 appears on the Artspira app screen.
- 21What are the Differences between Roll Feeder and Roll Feeder 2?
- 22Vinyl Auto Blade Kit - Weeding Box Function [video]
- 23ErrS52 appears on the computer screen.
- 24ErrS07 appears on the computer screen.
- 25ErrS02 appears on the computer screen.
- 26Can I purchase many of the same accessory kits and register for one CanvasWorkspace account?
- 27How to Activate the Calligraphy Kit
- 28E99901 appears on the computer screen.
- 29Can multiple sheets of material be overlapped and attached to the mat?
- 30Embroidery data (.phc, .pes or .phx files) read from a USB flash drive is not displayed.
- 31How to Use the Roll Feeder Function [Video]
- 32N93001 appears on the computer screen.
- 33N10004 appears on the computer screen.
- 34E94001 appears on the computer screen.
- 35E93001 appears on the computer screen.
- 36E10004 appears on the computer screen.
- 37E00011 appears on the computer screen.
- 38E00004 appears on the computer screen.
- 39E00002 appears on the computer screen.
- 40How to use Standard Cut Blade Holder and Deep Cut Blade Holder
- 41List of Error Messages
- 42E90003 appears on the computer screen.
- 43"Please register your machine." appears on the computer screen.
- 44An error appears when trying to import a DXF file.
- 45I registered with CanvasWorkspace, but the email did not arrive.
- 46How to register Your Machine with CanvasWorkspace
- 47The Calligraphy Font in the USB Flash Drive is Not Displayed
- 48Where can I purchase any consumables or options for Brother Cutting Machine?
- 49M5612301 appears on the Artspira app screen.
- 50M6331001 appears on the Artspira app screen.