FAQs & Troubleshooting
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344 Results
- 1How to Activate an Accessory Kit* (Rhinestone, Emboss Kit, etc.) for the Cutting Machine.
- 2How to Activate the Calligraphy Kit
- 3List of Error Messages for CanvasWorkspace (Others)
- 4Cut a thin fabric for the quilt piece. (How to use the High Tack Adhesive Fabric Support Sheet.)
- 5Downloading Optional Design Pattern Collection (My Collection Function)
- 6Mat, Cutting Blade and Material Combinations
- 7List of Error Messages for CanvasWorkspace (ErrSxx / NoteSxx)
- 8Support OS Information about ScanNCut Link Plug-in for Adobe® Illustrator®
- 9If the blade cuts through the mat, can tape, etc., be attached to the back so the mat can be reused?
- 10How to Use the Roll Feeder Function [Video]
- 11How To Change the Registered Machine Number That Imports The Optional Pattern Collection (Ex. Disney Pattern and Calligraphy Pattern/Font)
- 12Can the cutting machine cut all materials automatically with the auto blade?
- 13The pattern transferred from the Artspira app does not appear on the screen of the machine
- 14Scanning a Background Image (Background Scanning).
- 15Cut the fabric other than quilt pieces. (How to use the Iron-On Fabric Appliqué Contact Sheet.)
- 16ErrS24 appears on the computer screen.
- 17Attaching the Material/Peeling Off the Material
- 18Can different types of material be attached to the same mat for cutting?
- 19Can the Cutting mat or Scanning mat for the ScanNCut (CM series) be used in the ScanNCut DX (SDX series)?
- 20N93001 appears on the computer screen.
- 21M1332002 appears on the Artspira app screen.
- 22Data cannot be saved to the machine
- 23What is the Difference between "Pen Holder", "Universal Pen Holder" and "Small Barrel Pan Holder"?
- 24Can a pattern for the roll feeder be created with CanvasWorkspace(Web)?
- 25How to Use the Printable Sticker Function on CanvasWorkspace for PC [Video]
- 26How can I cleanly cut hard and thick materials?
- 27About the Calligraphy Starter Kit
- 28Troubleshooting about the Mat
- 29E99901 appears on the computer screen.
- 30Can multiple sheets of material be overlapped and attached to the mat?
- 31Care and Maintenance (Cleaning the Trimmer Blade)
- 32Half Cut (Kiss Cut) Settings
- 33How to Change Embroidering Order (My Connection) [Video]
- 34How to register Your Machine with CanvasWorkspace
- 35Cutting with the Rotary Auto Blade [Video]
- 36How To Retrieve The Disney Pattern For The Roll Feeder
- 37ErrS23 appears on the computer screen.
- 38What thickness of material can be cut with the cutting machine?
- 39How to Use the Enhanced Image Tracing on CanvasWorkspace for PC [Video]
- 40E00009 appears on the computer screen.
- 41E00006 appears on the computer screen.
- 42The Material to be Cut is Not Cleanly Cut with the Roll Feeder.
- 43How to use Standard Cut Blade Holder and Deep Cut Blade Holder
- 44Where can I purchase any consumables or options for Brother Cutting Machine?
- 45Data cannot be saved to a USB flash drive
- 46[Cutting machine users] The button on the upper right in the screen of "Retrieve Data" is not available
- 47How to Use the Roll Feeder 2 Function [Video]
- 48ErrS52 appears on the computer screen.
- 49ErrS09 appears on the computer screen.
- 50ErrS06 appears on the computer screen.