FAQs & Troubleshooting
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342 Results
- 1How to Activate an Accessory Kit* (Rhinestone, Emboss Kit, etc.) for the Cutting Machine.
- 2Mat, Cutting Blade and Material Combinations
- 3Downloading Optional Design Pattern Collection (My Collection Function)
- 4How to Activate the Calligraphy Kit
- 5List of Error Messages for CanvasWorkspace (ErrSxx / NoteSxx)
- 6List of Error Messages for CanvasWorkspace (Exxxxx / Nxxxxx)
- 7How To Change the Registered Machine Number That Imports The Optional Pattern Collection (Ex. Disney Pattern and Calligraphy Pattern/Font)
- 8List of Error Messages for CanvasWorkspace (Others)
- 9Can the Cutting mat or Scanning mat for the ScanNCut (CM series) be used in the ScanNCut DX (SDX series)?
- 10Cut a thin fabric for the quilt piece. (How to use the High Tack Adhesive Fabric Support Sheet.)
- 11How to use Standard Cut Blade Holder and Deep Cut Blade Holder
- 12List of Error Messages
- 13Thumbnail of the Cutting Data Is Not Displayed Correctly.
- 14How Do I Perform Trial Cutting for Roll Feeder? (Test Cut)
- 15Cutting/Drawing by Tracing an Image
- 16Cut the fabric other than quilt pieces. (How to use the Iron-On Fabric Appliqué Contact Sheet.)
- 17Cutting with the Rotary Auto Blade [Video]
- 18How to Use the Roll Feeder 2 Function [Video]
- 19How to create an account for CanvasWorkspace
- 20If the blade cuts through the mat, can tape, etc., be attached to the back so the mat can be reused?
- 21Changing and Deleting CanvasWorkspace login ID that is registered to your machine with CanvasWorkspace
- 22What should I do if the scanned and cut positions are misaligned?
- 23Support OS Information about ScanNCut Link Plug-in for Adobe® Illustrator®
- 24Attaching the Material／Peeling Off the Material
- 25Can rough material be cut?
- 26Instructions for sending patterns created in CanvasWorkspace to the cutting machine for cutting or drawing.
- 27How to register Your Machine with CanvasWorkspace
- 28The Hole Cannot be Punched Clearly in Paper Piercing
- 29Can the cutting machine cut all materials automatically with the auto blade?
- 30How can I cleanly cut hard and thick materials?
- 31Vinyl Auto Blade Kit - Tiling Function [video]
- 32What is the Difference between "Pen Holder", "Universal Pen Holder" and "Small Barrel Pan Holder"?
- 33What type of cut files and projects containing cut data other than built-in patterns are available?
- 34How do I update the software of the cutting machine?
- 35Can paper be cut with the thin fabric auto blade (beige)?
- 36E11002 appears on the computer screen.
- 37The material to be cut is not cleanly cut.
- 38The pattern transferred from the Artspira app does not appear on the screen of the machine
- 39[Cutting machine users] The button on the upper right in the screen of "Retrieve Data" is not available
- 40How To Retrieve The Disney Pattern For The Roll Feeder
- 41“The entered text cannot be used.“ appears on the computer screen.
- 42Loading and Unloading the Mat [Video]
- 43Care and Maintenance (Cleaning the Trimmer Blade)
- 44What is the lever (scanner lever) on the left side of the machine?
- 45The material slips on the mat when a thick or hard material such as chipboard and grayboard is being cut.
- 46Embroidery data (.phc, .pes or .phx files) read from a USB flash drive is not displayed.
- 47How to Use the Roll Feeder Function [Video]
- 48How to Activate a Pattern Collection on CanvasWorkspace for PC [Video]
- 49N11001 appears on the computer screen.
- 50E12006 appears on the computer screen.
