FAQs & Troubleshooting
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345 Results
- 1How to Activate an Accessory Kit* (Rhinestone, Emboss Kit, etc.) for the Cutting Machine.
- 2Changing and Deleting CanvasWorkspace login ID that is registered to your machine with CanvasWorkspace
- 3Cutting with the Rotary Auto Blade [Video]
- 4How to Use the Roll Feeder 2 Function [Video]
- 5Downloading Optional Design Pattern Collection (My Collection Function)
- 6List of Error Messages for CanvasWorkspace (Others)
- 7Mat, Cutting Blade and Material Combinations
- 8List of Error Messages for CanvasWorkspace (ErrSxx / NoteSxx)
- 9List of Error Messages
- 10Adjusting the Position of the Feed Roller
- 11How to register Your Machine with CanvasWorkspace
- 12How To Change the Registered Machine Number That Imports The Optional Pattern Collection (Ex. Disney Pattern and Calligraphy Pattern/Font)
- 13E99902 appears on the computer screen.
- 14E10003 appears on the computer screen.
- 15Data cannot be transferred even though the machine number has been input. (M5622201)
- 16“The entered text cannot be used.“ appears on the computer screen.
- 17E99901 appears on the computer screen.
- 18Embroidery data (.phc, .pes or .phx files) read from a USB flash drive is not displayed.
- 19E12006 appears on the computer screen.
- 20E03003 appears on the computer screen.
- 21E01002 appears on the computer screen.
- 22E00009 appears on the computer screen.
- 23"Please register your machine." appears on the computer screen.
- 24What should I do if I Cannot Connect My Machine to the Wireless Network?
- 25I registered with CanvasWorkspace, but the email did not arrive.
- 26Cut the fabric other than quilt pieces. (How to use the Iron-On Fabric Appliqué Contact Sheet.)
- 27[Cutting machine users] The login ID displayed in the machine's settings screen (ID of "Machine Registration screen") is different from the CanvasWorkspace ID
- 28ErrS04 appears on the computer screen.
- 29ErrS01 appears on the computer screen.
- 30Can I purchase many of the same accessory kits and register for one CanvasWorkspace account?
- 31E03005 appears on the computer screen.
- 32E02006 appears on the computer screen.
- 33E95001 appears on the computer screen.
- 34How do I update the software of the cutting machine?
- 35What thickness of material can be cut with the cutting machine?
- 36How to Use the Roll Feeder Function [Video]
- 37How to Use the Printable Sticker Function on CanvasWorkspace for PC [Video]
- 38E00005 appears on the computer screen.
- 39Half Cut (Kiss Cut) Settings
- 40What file format can be used in CanvasWorkspace?
- 41Cutting/Drawing by Tracing an Image
- 42Stamp Starter Kit [Video]
- 43How to connect my machine to a wireless network using the Setup Wizard
- 44Universal Pen Holder [Video]
- 45How to link accounts
- 46ErrS99 appears on the computer screen.
- 47ErrS90 appears on the computer screen.
- 48ErrS51 appears on the computer screen.
- 49ErrS24 appears on the computer screen.
- 50ErrS23 appears on the computer screen.