FAQs & Troubleshooting
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341 Results
- 1How to Activate an Accessory Kit* (Rhinestone, Emboss Kit, etc.) for the Cutting Machine.
- 2Mat, Cutting Blade and Material Combinations
- 3Downloading Optional Design Pattern Collection (My Collection Function)
- 4How to Activate the Calligraphy Kit
- 5List of Error Messages for CanvasWorkspace (Exxxxx / Nxxxxx)
- 6If the blade cuts through the mat, can tape, etc., be attached to the back so the mat can be reused?
- 7Cut a thin fabric for the quilt piece. (How to use the High Tack Adhesive Fabric Support Sheet.)
- 8Changing and Deleting CanvasWorkspace login ID that is registered to your machine with CanvasWorkspace
- 9List of Error Messages for CanvasWorkspace (Others)
- 10Cut the fabric other than quilt pieces. (How to use the Iron-On Fabric Appliqué Contact Sheet.)
- 11List of Error Messages for CanvasWorkspace (ErrSxx / NoteSxx)
- 12Can paper be cut with the thin fabric auto blade (beige)?
- 13Can the cutting machine cut all materials automatically with the auto blade?
- 14How To Change the Registered Machine Number That Imports The Optional Pattern Collection (Ex. Disney Pattern and Calligraphy Pattern/Font)
- 15What type of cut files and projects containing cut data other than built-in patterns are available?
- 16What is the lever (scanner lever) on the left side of the machine?
- 17How to use Standard Cut Blade Holder and Deep Cut Blade Holder
- 18Cutting with the Rotary Auto Blade [Video]
- 19“The entered text cannot be used.“ appears on the computer screen.
- 20ErrS12 appears on the computer screen.
- 21Can the Cutting mat or Scanning mat for the ScanNCut (CM series) be used in the ScanNCut DX (SDX series)?
- 22The pattern transferred from the Artspira app does not appear on the screen of the machine
- 23Support OS Information about ScanNCut Link Plug-in for Adobe® Illustrator®
- 24Troubleshooting about the Mat
- 25Can a pattern for the roll feeder be created with CanvasWorkspace(Web)?
- 26How to Use the Roll Feeder Function [Video]
- 27Adjusting the Position of the Feed Roller
- 28Scanning a Background Image (Background Scanning).
- 29Thumbnail of the Cutting Data Is Not Displayed Correctly.
- 30How to Use the Roll Feeder 2 Function [Video]
- 31Can I purchase many of the same accessory kits and register for one CanvasWorkspace account?
- 32Attaching the Material/Peeling Off the Material
- 33Can different types of material be attached to the same mat for cutting?
- 34FC1 files on USB flash drives of optional patterns cannot be imported into CanvasWorkspace.
- 35E92001 appears on the Artspira app screen.
- 36Data cannot be saved to a USB flash drive
- 37Data cannot be saved to the machine
- 38[Cutting machine users] The login ID displayed in the machine's settings screen (ID of "Machine Registration screen") is different from the CanvasWorkspace ID
- 39ErrS08 appears on the computer screen.
- 40ErrS04 appears on the computer screen.
- 41How to Use the Enhanced Image Tracing on CanvasWorkspace for PC [Video]
- 42How to Activate a Pattern Collection on CanvasWorkspace for PC [Video]
- 43How to Activate a Premium Function on CanvasWorkspace for PC [Video]
- 44E94005 appears on the computer screen.
- 45"Please register your machine." appears on the computer screen.
- 46Cutting/Drawing by Tracing an Image
- 47What should I do if the scanned and cut positions are misaligned?
- 48[Cutting machine users] The button on the upper right in the screen of "Retrieve Data" is not available
- 49Data cannot be transferred even though the machine number has been input. (M5622201)
- 50ErrS24 appears on the computer screen.