FAQs & Troubleshooting
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- 1Data cannot be transferred even though the machine number has been input. (M5622201)
- 2Changing and Deleting CanvasWorkspace login ID that is registered to your machine with CanvasWorkspace
- 3Downloading Optional Design Pattern Collection (My Collection Function)
- 4E95001 appears on the computer screen.
- 5If the blade cuts through the mat, can tape, etc., be attached to the back so the mat can be reused?
- 6Mat, Cutting Blade and Material Combinations
- 7The material to be cut is not cleanly cut.
- 8Cutting with the Rotary Auto Blade [Video]
- 9How to Activate an Accessory Kit* (Rhinestone, Emboss Kit, etc.) for the Cutting Machine.
- 10How to Use the Roll Feeder 2 Function [Video]
- 11E03005 appears on the computer screen.
- 12E91002 appears on the computer screen.
- 13E02001 appears on the computer screen.
- 14What should I do if I Cannot Connect My Machine to the Wireless Network?
- 15How to use Standard Cut Blade Holder and Deep Cut Blade Holder
- 16Care and Maintenance (Cleaning Inside the Machine)
- 17[Cutting machine users] The login ID displayed in the machine's settings screen (ID of "Machine Registration screen") is different from the CanvasWorkspace ID
- 18Introducing the Brother Artspira application
- 19E95003 appears on the computer screen.
- 20Can multiple sheets of material be overlapped and attached to the mat?
- 21Can the cutting machine cut felt, leather and synthetic leather?
- 22Embroidery data (.phc, .pes or .phx files) read from a USB flash drive is not displayed.
- 23E94005 appears on the computer screen.
- 24E01005 appears on the computer screen.
- 25E00003 appears on the computer screen.
- 26Cut a thin fabric for the quilt piece. (How to use the High Tack Adhesive Fabric Support Sheet.)
- 27The Calligraphy Font in the USB Flash Drive is Not Displayed
- 28What should I do if the scanned and cut positions are misaligned?
- 29What file format can be used in CanvasWorkspace?
- 30M4210001 appears on the Artspira app screen.
- 31M2513631 appears on the Artspira app screen.
- 32Support appli version and OS version about ScanNCut Link for Adobe® Illustrator®
- 33List of Error Messages for CanvasWorkspace (Others)
- 34ErrS24 appears on the computer screen.
- 35ErrS02 appears on the computer screen.
- 36How to Activate the Calligraphy Kit
- 37E94004 appears on the computer screen.
- 38E10006 appears on the computer screen.
- 39E03006 appears on the computer screen.
- 40How do I update the software of the cutting machine?
- 41What Should I do if the Machine cannot be Turned On Correctly? (Machine's LCD Touchscreen Display is not displayed correctly)
- 42Can tape other than masking tape be used to secure materials to the cutting mat?
- 43What is the lever (scanner lever) on the left side of the machine?
- 44What thickness of material can be cut with the cutting machine?
- 45How to Use the Roll Feeder Function [Video]
- 46N93001 appears on the computer screen.
- 47E12002 appears on the computer screen.
- 48E11006 appears on the computer screen.
- 49E10004 appears on the computer screen.
- 50E10003 appears on the computer screen.