FAQs & Troubleshooting
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- 1How to Activate an Accessory Kit* (Rhinestone, Emboss Kit, etc.) for the Cutting Machine.
- 2Downloading Optional Design Pattern Collection (My Collection Function)
- 3Mat, Cutting Blade and Material Combinations
- 4List of Error Messages for CanvasWorkspace (Others)
- 5How to Activate the Calligraphy Kit
- 6List of Error Messages for CanvasWorkspace (ErrSxx / NoteSxx)
- 7List of Error Messages for CanvasWorkspace (Exxxxx / Nxxxxx)
- 8Changing and Deleting CanvasWorkspace login ID that is registered to your machine with CanvasWorkspace
- 9Thumbnail of the Cutting Data Is Not Displayed Correctly.
- 10What should I do if the scanned and cut positions are misaligned?
- 11If the blade cuts through the mat, can tape, etc., be attached to the back so the mat can be reused?
- 12How To Change the Registered Machine Number That Imports The Optional Pattern Collection (Ex. Disney Pattern and Calligraphy Pattern/Font)
- 13Can the cutting machine cut all materials automatically with the auto blade?
- 14Scanning a Background Image (Background Scanning).
- 15Cut a thin fabric for the quilt piece. (How to use the High Tack Adhesive Fabric Support Sheet.)
- 16How to Use the Roll Feeder Function [Video]
- 17"Please register your machine." appears on the computer screen.
- 18How to Use the Printable Sticker Function on CanvasWorkspace for PC [Video]
- 19Cutting with the Rotary Auto Blade [Video]
- 20Half Cut (Kiss Cut) Settings
- 21Where can I purchase any consumables or options for Brother Cutting Machine?
- 22Data cannot be saved to the machine
- 23The pattern transferred from the Artspira app does not appear on the screen of the machine
- 24How do I update the software of the cutting machine?
- 25Can paper be cut with the thin fabric auto blade (beige)?
- 26The material to be cut is not cleanly cut.
- 27What Should I do if the Machine cannot be Turned On Correctly? (Machine's LCD Touchscreen Display is not displayed correctly)
- 28“The entered text cannot be used.“ appears on the computer screen.
- 29Can different types of material be attached to the same mat for cutting?
- 30How to use Standard Cut Blade Holder and Deep Cut Blade Holder
- 31FC1 files on USB flash drives of optional patterns cannot be imported into CanvasWorkspace.
- 32Data cannot be saved to a USB flash drive
- 33Data cannot be transferred even though the machine number has been input. (M5622201)
- 34Can a pattern for the roll feeder be created with CanvasWorkspace(Web)?
- 35How to Use the Rhinestone Function on CanvasWorkspace for PC [Video]
- 36How to Activate a Premium Function on CanvasWorkspace for PC [Video]
- 37Cut the fabric other than quilt pieces. (How to use the Iron-On Fabric Appliqué Contact Sheet.)
- 38The Calligraphy Font in the USB Flash Drive is Not Displayed
- 39Support OS Information about ScanNCut Link Plug-in for Adobe® Illustrator®
- 40ErrS09 appears on the computer screen.
- 41How should I make a pattern to be cut with the roll feeder?
- 42What thickness of material can be cut with the cutting machine?
- 43How Do I Perform Trial Cutting for Roll Feeder? (Test Cut)
- 44Cutting/Drawing by Tracing an Image
- 45Can the Cutting mat or Scanning mat for the ScanNCut (CM series) be used in the ScanNCut DX (SDX series)?
- 46Can the cutting machine make half cuts/kiss cuts?
- 47Embroidery data (.phc, .pes or .phx files) read from a USB flash drive is not displayed.
- 48How to create an account for CanvasWorkspace
- 49How to Calibrate the LCD Touchscreen Display
- 50[Cutting machine users] The button on the upper right in the screen of "Retrieve Data" is not available