FAQs & Troubleshooting
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342 Results
- 108/30/2024List of Error Messages for Artspira app (M#######/E#####)
- 208/30/2024List of Error Messages for CanvasWorkspace (E##### / N#####)
- 308/30/2024List of Error Messages for CanvasWorkspace (Others)
- 408/23/2024What is the Difference between "Pen Holder", "Universal Pen Holder" and "Small Barrel Pen Holder"?
- 506/06/2024The Material to be Cut is Not Cleanly Cut with the Roll Feeder.
- 602/29/2024What is Artspira+?
- 702/29/2024Introducing the Brother Artspira application
- 802/06/2024I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 902/02/2024How to connect your machine and transfer data to Artspira
- 1012/11/2023E92001 appears on the Artspira app screen.
- 1112/06/2023Support OS Information about ScanNCut Link Plug-in for Adobe® Illustrator®
- 1212/06/2023Support OS Information for CanvasWorkspace
- 1308/28/2023E96001 appears on the Artspira app screen.
- 1408/28/2023M5613201 appears on the Artspira app screen.
- 1508/28/2023M5612301 appears on the Artspira app screen.
- 1608/28/2023M4345001 appears on the Artspira app screen.
- 1704/04/2023E95003 appears on the computer screen.
- 1804/04/2023E95002 appears on the computer screen.
- 1904/04/2023E95001 appears on the computer screen.
- 2001/16/2023Can character patterns using a TrueType font be cut (or drawn)?
- 2111/25/2022M1332002 appears on the Artspira app screen.
- 2209/26/2022Data cannot be saved to a USB flash drive
- 2309/26/2022Data cannot be saved to the machine
- 2409/26/2022The pattern transferred from the Artspira app does not appear on the screen of the machine
- 2509/26/2022[Cutting machine users] The button on the upper right in the screen of "Retrieve Data" is not available
- 2609/26/2022After selecting data, "Downloading" is displayed and the screen does not change to the next screen
- 2709/26/2022Multiple data cannot be transferred to the machine at once
- 2809/26/2022Data cannot be transferred even though the machine number has been input. (M5622201)
- 2909/26/2022There is no machine that can be transferred
- 3009/26/2022How to link accounts
- 3109/26/2022How to change the displayed language
- 3209/26/2022How to stop "Send usage information to help improve Brother products and services"
- 3309/26/2022How to unsubscribe from Artspira
- 3409/26/2022[Cutting machine users] The login ID displayed in the machine's settings screen (ID of "Machine Registration screen") is different from the CanvasWorkspace ID
- 3509/26/2022How to obtain and input PIN of machine
- 3609/26/2022How to disconnect a machine from Artspira using the machine
- 3709/26/2022How to disconnect the machine from Artspira using the Artspira app
- 3809/26/2022About the contents and data treated by Artspira app
- 3909/26/2022M6331001 appears on the Artspira app screen.
- 4009/26/2022M5622201 appears on the Artspira app screen.
- 4109/26/2022M5541001 appears on the Artspira app screen.
- 4209/26/2022M4452001 appears on the Artspira app screen.
- 4309/26/2022M4341001 appears on the Artspira app screen.
- 4409/26/2022M4210001 appears on the Artspira app screen.
- 4509/26/2022M3124301 appears on the Artspira app screen.
- 4609/26/2022M2513631 appears on the Artspira app screen.
- 4709/26/2022M2102501 appears on the Artspira app screen.
- 4805/12/2022Cutting with the Rotary Auto Blade [Video]
- 4902/07/2022The Hole Cannot be Punched Clearly in Paper Piercing
- 5011/10/2021The material to be cut is not cleanly cut.