FAQs & Troubleshooting
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342 Results
- 1How to Activate an Accessory Kit* (Rhinestone, Emboss Kit, etc.) for the Cutting Machine.
- 2How to Calibrate the LCD Touchscreen Display
- 3How to use Standard Cut Blade Holder and Deep Cut Blade Holder
- 4List of Error Messages
- 5List of Error Messages for CanvasWorkspace (Others)
- 6Mat, Cutting Blade and Material Combinations
- 7List of Error Messages for CanvasWorkspace (ErrSxx / NoteSxx)
- 8Half Cut (Kiss Cut) Settings
- 9List of Error Messages for CanvasWorkspace (E##### / N#####)
- 10Downloading Optional Design Pattern Collection (My Collection Function)
- 11How do I update the software of the cutting machine?
- 12The pattern to be scan is not cleanly scanned
- 13Changing and Deleting CanvasWorkspace login ID that is registered to your machine with CanvasWorkspace
- 14How to register Your Machine with CanvasWorkspace
- 15Can the Cutting mat or Scanning mat for the ScanNCut (CM series) be used in the ScanNCut DX (SDX series)?
- 16Can the cutting machine cut felt, leather and synthetic leather?
- 17The feeder release lever is released. Lock the feeder release lever.” message appears on the LCD touchscreen display. What does it mean?
- 18Settings for Specific Functions
- 19How To Change the Registered Machine Number That Imports The Optional Pattern Collection (Ex. Disney Pattern and Calligraphy Pattern/Font)
- 20ErrS01 appears on the computer screen.
- 21Embroidery data (.phc, .pes or .phx files) read from a USB flash drive is not displayed.
- 22Cut a thin fabric for the quilt piece. (How to use the High Tack Adhesive Fabric Support Sheet.)
- 23Not all of the material to be cut is cut. Some areas remain uncut.
- 24How to create an account for CanvasWorkspace
- 25Cut the fabric other than quilt pieces. (How to use the Iron-On Fabric Appliqué Contact Sheet.)
- 26"Connection Fail : Err-02" appears on the LCD Display Screen. What does it mean?
- 27"Cannot operate when there are too many patterns." message appearing on the LCD. What does it mean?
- 28Cutting with the Rotary Auto Blade [Video]
- 29What is the lever (scanner lever) on the left side of the machine?
- 30E10004 appears on the computer screen.
- 31"Please register your machine." appears on the computer screen.
- 32Instructions for sending patterns created in CanvasWorkspace to the cutting machine for cutting or drawing.
- 33What should I do if the scanned and cut positions are misaligned?
- 34How to connect my machine to a wireless network using the Setup Wizard
- 35Where can I purchase any consumables or options for Brother Cutting Machine?
- 36Scanning a Background Image (Background Scanning).
- 37[Cutting machine users] The button on the upper right in the screen of "Retrieve Data" is not available
- 38How to Use the Roll Feeder 2 Function [Video]
- 39Troubleshooting about the Mat
- 40Can different types of material be attached to the same mat for cutting?
- 41How Do I Perform Trial Cutting for Roll Feeder? (Test Cut)
- 42What Should I do if the Machine cannot be Turned On Correctly? (Machine's LCD Touchscreen Display is not displayed correctly)
- 43Can tape other than masking tape be used to secure materials to the cutting mat?
- 44Can paper be cut with the thin fabric auto blade (beige)?
- 45Can the cutting machine make half cuts/kiss cuts?
- 46What thickness of material can be cut with the cutting machine?
- 47E02003 appears on the computer screen.
- 48E00007 appears on the computer screen.
- 49"Connection Fail : Err-05" appears on the LCD Display Screen. What does it mean?
- 50Care and Maintenance (Cleaning the Holder)
