FAQs & Troubleshooting
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342 Results
- 1How to Activate an Accessory Kit* (Rhinestone, Emboss Kit, etc.) for the Cutting Machine.
- 2List of Error Messages
- 3How to use Standard Cut Blade Holder and Deep Cut Blade Holder
- 4How to Calibrate the LCD Touchscreen Display
- 5Embroidery data (.phc, .pes or .phx files) read from a USB flash drive is not displayed.
- 6Half Cut (Kiss Cut) Settings
- 7How to register Your Machine with CanvasWorkspace
- 8Can the Cutting mat or Scanning mat for the ScanNCut (CM series) be used in the ScanNCut DX (SDX series)?
- 9How to Use the Roll Feeder 2 Function [Video]
- 10Can the cutting machine cut all materials automatically with the auto blade?
- 11Mat, Cutting Blade and Material Combinations
- 12[Cutting machine users] The login ID displayed in the machine's settings screen (ID of "Machine Registration screen") is different from the CanvasWorkspace ID
- 13Cutting with the Rotary Auto Blade [Video]
- 14How to Activate the Calligraphy Kit
- 15Cut a thin fabric for the quilt piece. (How to use the High Tack Adhesive Fabric Support Sheet.)
- 16What should I do if the scanned and cut positions are misaligned?
- 17How to connect my machine to a wireless network using the Setup Wizard
- 18Settings for Specific Functions
- 19E10006 appears on the computer screen.
- 20How do I update the software of the cutting machine?
- 21The pattern to be scan is not cleanly scanned
- 22What should I do if I Cannot Connect My Machine to the Wireless Network?
- 23Changing and Deleting CanvasWorkspace login ID that is registered to your machine with CanvasWorkspace
- 24Foil Transfer Starter Kit. [Video]
- 25List of Error Messages for CanvasWorkspace (Others)
- 26E99901 appears on the computer screen.
- 27E94004 appears on the computer screen.
- 28What Should I do if the Machine cannot be Turned On Correctly? (Machine's LCD Touchscreen Display is not displayed correctly)
- 29E11008 appears on the computer screen.
- 30List of Error Messages for CanvasWorkspace (E##### / N#####)
- 31Adjusting the Position of the Feed Roller
- 32What accessory kits are available?
- 33Instructions for sending patterns created in CanvasWorkspace to the cutting machine for cutting or drawing.
- 34Introducing the Brother Artspira application
- 35ErrS52 appears on the computer screen.
- 36ErrS02 appears on the computer screen.
- 37What is the Difference between "Pen Holder", "Universal Pen Holder" and "Small Barrel Pen Holder"?
- 38How to Use the Rhinestone Function on CanvasWorkspace for PC [Video]
- 39E93001 appears on the computer screen.
- 40E03003 appears on the computer screen.
- 41Cutting/Drawing by Tracing an Image
- 42Cut the fabric other than quilt pieces. (How to use the Iron-On Fabric Appliqué Contact Sheet.)
- 43Where can I purchase any consumables or options for Brother Cutting Machine?
- 44Downloading Optional Design Pattern Collection (My Collection Function)
- 45Can the Auto Blade Holder (Black or Beige) Adjust the Blade Extension?
- 46Installing the Calligraphy Pen
- 47The feeder release lever is released. Lock the feeder release lever.” message appears on the LCD touchscreen display. What does it mean?
- 48The material slips on the mat when a thick or hard material such as chipboard and grayboard is being cut.
- 49"The mat cannot be recognized. The mat will unload." message appearing on the LCD. What does it mean?
- 50How do I Create the Cutting Data (Scan to Cut Data) ?
