FAQs & Troubleshooting
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341 Results
- 1How to Activate an Accessory Kit* (Rhinestone, Emboss Kit, etc.) for the Cutting Machine.
- 2List of Error Messages for CanvasWorkspace (Exxxxx / Nxxxxx)
- 3Downloading Optional Design Pattern Collection (My Collection Function)
- 4Mat, Cutting Blade and Material Combinations
- 5How to Activate the Calligraphy Kit
- 6List of Error Messages for CanvasWorkspace (ErrSxx / NoteSxx)
- 7List of Error Messages for CanvasWorkspace (Others)
- 8How to Use the Roll Feeder Function [Video]
- 9The pattern transferred from the Artspira app does not appear on the screen of the machine
- 10How to Use the Roll Feeder 2 Function [Video]
- 11How can I cleanly cut hard and thick materials?
- 12Cutting with the Rotary Auto Blade [Video]
- 13How To Change the Registered Machine Number That Imports The Optional Pattern Collection (Ex. Disney Pattern and Calligraphy Pattern/Font)
- 14If the blade cuts through the mat, can tape, etc., be attached to the back so the mat can be reused?
- 15Changing and Deleting CanvasWorkspace login ID that is registered to your machine with CanvasWorkspace
- 16Data cannot be transferred even though the machine number has been input. (M5622201)
- 17[Cutting machine users] The login ID displayed in the machine's settings screen (ID of "Machine Registration screen") is different from the CanvasWorkspace ID
- 18Can tape other than masking tape be used to secure materials to the cutting mat?
- 19FC1 files on USB flash drives of optional patterns cannot be imported into CanvasWorkspace.
- 20Thumbnail of the Cutting Data Is Not Displayed Correctly.
- 21Can a pattern for the roll feeder be created with CanvasWorkspace(Web)?
- 22Embroidery data (.phc, .pes or .phx files) read from a USB flash drive is not displayed.
- 23"Please register your machine." appears on the computer screen.
- 24Cutting/Drawing by Tracing an Image
- 25Cut a thin fabric for the quilt piece. (How to use the High Tack Adhesive Fabric Support Sheet.)
- 26E92001 appears on the Artspira app screen.
- 27[Cutting machine users] The button on the upper right in the screen of "Retrieve Data" is not available
- 28Can I purchase many of the same accessory kits and register for one CanvasWorkspace account?
- 29How do I update the software of the cutting machine?
- 30How Do I Perform Trial Cutting for Roll Feeder? (Test Cut)
- 31What is the lever (scanner lever) on the left side of the machine?
- 32What type of material can be cut with the cutting machine?
- 33E96001 appears on the Artspira app screen.
- 34Data cannot be saved to a USB flash drive
- 35Data cannot be saved to the machine
- 36How to link accounts
- 37How to disconnect the machine from Artspira using the Artspira app
- 38How to connect your machine and transfer data to Artspira
- 39“The entered text cannot be used.“ appears on the computer screen.
- 40ErrS51 appears on the computer screen.
- 41About the Calligraphy Starter Kit
- 42Attaching the Material/Peeling Off the Material
- 43E03005 appears on the computer screen.
- 44What type of cut files and projects containing cut data other than built-in patterns are available?
- 45Can paper be cut with the thin fabric auto blade (beige)?
- 46Can the cutting machine make half cuts/kiss cuts?
- 47How to Use the Printable Sticker Function on CanvasWorkspace for PC [Video]
- 48How to Use the Rhinestone Function on CanvasWorkspace for PC [Video]
- 49How to Activate a Pattern Collection on CanvasWorkspace for PC [Video]
- 50How to Activate a Premium Function on CanvasWorkspace for PC [Video]