FAQs & Troubleshooting
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- 1How to Activate an Accessory Kit* (Rhinestone, Emboss Kit, etc.) for the Cutting Machine.
- 2Downloading Optional Design Pattern Collection (My Collection Function)
- 3List of Error Messages for CanvasWorkspace (Others)
- 4List of Error Messages for CanvasWorkspace (Exxxxx / Nxxxxx)
- 5List of Error Messages for CanvasWorkspace (ErrSxx / NoteSxx)
- 6How to Activate the Calligraphy Kit
- 7Mat, Cutting Blade and Material Combinations
- 8Cut the fabric other than quilt pieces. (How to use the Iron-On Fabric Appliqué Contact Sheet.)
- 9What should I do if the scanned and cut positions are misaligned?
- 10E02006 appears on the computer screen.
- 11E99901 appears on the computer screen.
- 12Thumbnail of the Cutting Data Is Not Displayed Correctly.
- 13Care and Maintenance (Cleaning the Trimmer Blade)
- 14Scanning a Background Image (Background Scanning).
- 15Troubleshooting about the Mat
- 16If the blade cuts through the mat, can tape, etc., be attached to the back so the mat can be reused?
- 17Can the cutting machine cut all materials automatically with the auto blade?
- 18Changing and Deleting CanvasWorkspace login ID that is registered to your machine with CanvasWorkspace
- 19E10006 appears on the computer screen.
- 20What is the lever (scanner lever) on the left side of the machine?
- 21How To Change the Registered Machine Number That Imports The Optional Pattern Collection (Ex. Disney Pattern and Calligraphy Pattern/Font)
- 22The pattern transferred from the Artspira app does not appear on the screen of the machine
- 23Support OS Information about ScanNCut Link Plug-in for Adobe® Illustrator®
- 24“The entered text cannot be used.“ appears on the computer screen.
- 25E12003 appears on the computer screen.
- 26Can multiple sheets of material be overlapped and attached to the mat?
- 27E12002 appears on the computer screen.
- 28Adjusting the Position of the Feed Roller
- 29[Cutting machine users] The button on the upper right in the screen of "Retrieve Data" is not available
- 30ErrS10 appears on the computer screen.
- 31E94004 appears on the computer screen.
- 32What is the Difference between "Pen Holder", "Universal Pen Holder" and "Small Barrel Pan Holder"?
- 33Can a pattern for the roll feeder be created with CanvasWorkspace(Web)?
- 34FC1 files on USB flash drives of optional patterns cannot be imported into CanvasWorkspace.
- 35Cut a thin fabric for the quilt piece. (How to use the High Tack Adhesive Fabric Support Sheet.)
- 36How to Calibrate the LCD Touchscreen Display
- 37How can I cleanly cut hard and thick materials?
- 38Attaching the Material/Peeling Off the Material
- 39Can different types of material be attached to the same mat for cutting?
- 40Half Cut (Kiss Cut) Settings
- 41"Please register your machine." appears on the computer screen.
- 42How to create an account for CanvasWorkspace
- 43M1332002 appears on the Artspira app screen.
- 44Data cannot be saved to a USB flash drive
- 45How to Use the Roll Feeder 2 Function [Video]
- 46E11010 appears on the computer screen.
- 47ErrS08 appears on the computer screen.
- 48ErrS02 appears on the computer screen.
- 49E92002 appears on the computer screen.
- 50E95001 appears on the computer screen.