FAQs & Troubleshooting
Latest |
99 Results
- 5104/10/2018How to set up the cap frame. [Video instructions]
- 5204/10/2018How to set up the cap frame driver. [Video instructions]
- 5309/19/2017Tutorial videos on how to use the machine [Video instructions]
- 5408/25/2017How do I thread the machine? (Threading the upper thread)
- 5508/25/2017How do I attach or remove the embroidery frame ?
- 5607/31/2017How do I check the thread tension ?
- 5707/31/2017Maintenance (Oiling the machine)
- 5807/31/2017Maintenance (Cleaning the thread paths of the upper threads)
- 5907/31/2017Maintenance (Clean the hook)
- 6007/31/2017How do I install a bobbin into the machine?
- 6107/31/2017"USB media is not loaded. Load USB media." message appears on the LCD. What does it mean?
- 6207/31/2017"Trimming sensor error." message appears on the LCD. What does it mean?
- 6307/31/2017"This USB media cannot be used." message appears on the LCD. What does it mean?
- 6407/31/2017"This file exceeds the data capacity and cannot be used. Use a suitable size file." message appears on the LCD. What does it mean?
- 6507/31/2017"This embroidery card cannot be used. Unusable cards include, cards licensed for sale in other countries, no embroidery pattern, etc." message appears on the LCD. What does it mean?
- 6607/31/2017"There is a pattern included that cannot be saved to USB media/computer. Save the pattern in the machine's memory." message appears on the LCD. What does it mean?
- 6707/31/2017"The USB media is write-protected so the data cannot be saved. Cancel the write-protection before trying to save the data." message appears on the LCD. What does it mean?
- 6807/31/2017"The USB media is write-protected so the data cannot be deleted. Cancel the write-protection before trying to delete the data." message appears on the LCD. What does it mean?
- 6907/31/2017"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?
- 7007/31/2017"The pattern is too large for the extra large embroidery frame." message appears on the LCD. What does it mean?
- 7107/31/2017"Retrieving the pattern. Wait a moment." message appears on the LCD. What does it mean?
- 7207/31/2017"Press the unlock key to unlock the machine." message appears on the LCD. What does it mean?
- 7307/31/2017"Please make sure the PC is connected to the machine via the USB cable to run the Link application." message appears on the LCD. What does it mean?
- 7407/31/2017"OK to cancel the current pattern selection?" message appears on the LCD. What does it mean?
- 7507/31/2017"Change to a larger embroidery frame." message appears on the LCD. What does it mean?
- 7607/31/2017"A malfunction occurred. Turn the machine off, then on again." message appears on the LCD. What does it mean?
- 7708/22/2016Loops appear on the surface of the fabric when embroidering.
- 7808/22/2016There are needle cuts or holes in the garment.
- 7908/22/2016How do I embroider on small pieces of fabric ?
- 8008/22/2016How do I attach Iron-On Stabilizer (Backing) to Fabric ?
- 8108/22/2016The needle threader cannot be used.
- 8208/22/2016Nothing happens, even if the LCD display is pressed.
- 8308/22/2016Although the thread is not broken, a broken thread error occurs and the machine stops.
- 8408/22/2016The upper thread does not reach the bobbin thread when embroidering begins.
- 8508/22/2016The machine is noisy while embroidering.
- 8607/29/2016Maintenance (Cleaning the thread paths of the upper threads) [ Video ]
- 8707/29/2016Maintenance (Cleaning the bobbin case) [ Video ]
- 8807/29/2016Maintenance (Cleaning the bobbin case)
- 8907/29/2016Maintenance (Cleaning around the needle plate)
- 9007/29/2016"OK to delete the selected picture?" message appears on the LCD. What does it mean?
- 9107/29/2016"The USB media was changed. Do not change the USB media while it is being read." message appears on the LCD. What does it mean?
- 9207/29/2016"OK to separate the combined border pattern?" message appears on the LCD. What does it mean?
- 9307/29/2016"Data volume is too large for this pattern." message appears on the LCD. What does it mean?
- 9407/29/2016"Not enough space. Delete some patterns or use a different USB media." message appears on the LCD. What does it mean?
- 9507/29/2016When thread got tangled
- 9607/29/2016Stabilizers (Backing)
- 9707/29/2016"Transmitting by USB" message appears on the LCD. What does it mean?
- 9807/29/2016"USB media error" message appears on the LCD. What does it mean?
- 9907/29/2016There is looseness in the mounting jig when the fabric is placed in the cap frame/cylinder frame.