FAQs & Troubleshooting
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99 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How to set up the cap frame. [Video instructions]
- 3Maintenance (Cleaning the bobbin case) [ Video ]
- 4How to use the Flat brim cap frame (PRCF5/PRCF5AP) [Video instructions]
- 5How to Embroider on Clothes. [Video instructions]
- 6"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?
- 7How to use the magnetic sash frame (PRMS360 / PRMS360AP) [Video instructions]
- 8How to set up the cap frame driver. [Video instructions]
- 9How to Embroider on Bag. [Video instructions]
- 10How to Embroider on Pet Collar. [Video instructions]
- 11How to Embroider on Cap. [Video instructions]
- 12How do I check the thread tension ?
- 13How do I attach Iron-On Stabilizer (Backing) to Fabric ?
- 14How do I wind the bobbin?
- 15"Needle case motor has been locked." message appears on the LCD. What does it mean?
- 16How to use the Sleeve frame (PRHSL200 / PRHSL200AP) [Video instructions]
- 17How to use the the versatile magnetic frame [Video instructions]
- 18"This pattern cannot combine." message appears on the LCD. What does it mean?
- 19How do I adjust the tension of the upper thread ?
- 20How to Embroider on Shoes. [Video instructions]
- 21Maintenance (Cleaning around the needle plate)
- 22How do I install a bobbin into the machine?
- 23How do I delete short stitches ?
- 24"This pattern cannot be used since it exceeds the data capacity." message appears on the LCD. What does it mean?
- 25Embroidery Data Precautions (About the types of embroidery data that can be used.)
- 26"Inappropriate needle stop position" message appears on the LCD. What does it mean?
- 27"Includes a special pattern that cannot be saved to external memory. Save the pattern in the machine’s memory." message appears on the LCD. What does it mean?
- 28"This pattern cannot be used." message appears on the LCD. What does it mean?
- 29"This editing function cannot be used when the pattern is out of the red outline. Use this function after moving the pattern." message appears on the LCD. What does it mean?
- 30"OK to revert to previous color changes?" message appears on the LCD. What does it mean?
- 31"A malfunction occurred. Turn the machine off, then on again." message appears on the LCD. What does it mean?
- 32How do I adjust the tension of the bobbin thread ?
- 33How do I restart embroidering when the thread breaks or the bobbin thread runs out while embroidering?
- 34Maintenance (Clean the hook)
- 35"Needle threader is in threading position." message appears on the LCD. What does it mean?
- 36How do I thread the machine? (Threading the upper thread)
- 37Stabilizers (Backing)
- 38"Please make sure the PC is connected to the machine via the USB cable to run the Link application." message appears on the LCD. What does it mean?
- 39"Please set up the "Thread antenna"" message appears on the LCD. What does it mean?
- 40"Go to Embroidering Screen and press the unlock key." message appears on the LCD. What does it mean?
- 41"Cannot communicate between PC and machine. Please check the USB cable connections to run the Link application." message appears on the LCD. What does it mean?
- 42The bobbin thread breaks.
- 43"This file exceeds the data capacity and cannot be used. Use a suitable size file." message appears on the LCD. What does it mean?
- 44"This file cannot be used." message appears on the LCD. What does it mean?
- 45"No more patterns can be added to this combination." message appears on the LCD. What does it mean?
- 46"Data volume is too large for this pattern." message appears on the LCD. What does it mean?
- 47"Change to a larger embroidery frame." message appears on the LCD. What does it mean?
- 48How do I embroider on small pieces of fabric ?
- 49"The USB media is write-protected so the data cannot be deleted. Cancel the write-protection before trying to delete the data." message appears on the LCD. What does it mean?
- 50"Needle bar case home position error." message appears on the LCD. What does it mean?