FAQs & Troubleshooting
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- 1Tutorial videos on how to use the machine [Video instructions]
- 2How to use the Compact frame (PRHCK1 / PRSFK1 / PRHCK1AP) [Video instructions]
- 3How to use the the versatile magnetic frame [Video instructions]
- 4How to use the Tubular frame table (PRTT1 / PRTT1AP) [Video instructions]
- 5How to use the Sleeve frame (PRHSL200 / PRHSL200AP) [Video instructions]
- 6How to use the Clamp frame (PRCLPM1 / PRCLP100B / PRCLPM1AP) [Video instructions]
- 7How to use the Round frame (PRPRFK1) [Video instructions]
- 8How to use the magnetic sash frame (PRMS360 / PRMS360AP) [Video instructions]
- 9How to Embroider on Cap. [Video instructions]
- 10How do I install a bobbin into the machine?
- 11"Preventive maintenance is recommended" message appears on the LCD. What does it mean?
- 12How to use the Flat brim cap frame (PRCF5/PRCF5AP) [Video instructions]
- 13How to Embroider on Clothes. [Video instructions]
- 14How to Embroider on Pet Collar. [Video instructions]
- 15Maintenance (Cleaning the thread paths of the upper threads) [ Video ]
- 16Maintenance (Cleaning the bobbin case)
- 17Maintenance (Cleaning around the needle plate)
- 18"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?
- 19How do I thread the machine? (Threading the upper thread)
- 20There is looseness in the mounting jig when the fabric is placed in the cap frame/cylinder frame.
- 21How to set up the cap frame driver. [Video instructions]
- 22How to Embroider on Bag. [Video instructions]
- 23Maintenance (Oiling the machine)
- 24How do I attach or remove the embroidery frame ?
- 25Maintenance (Cleaning the bobbin case) [ Video ]
- 26Maintenance (Clean the hook)
- 27How do I change the needle?
- 28How do I adjust the tension of the upper thread ?
- 29How do I adjust the tension of the bobbin thread ?
- 30Stabilizers (Backing)
- 31"Please make sure the PC is connected to the machine via the USB cable to run the Link application." message appears on the LCD. What does it mean?
- 32"Check upper and bobbin thread." message appears on the LCD. What does it mean?
- 33How to set up the cap frame. [Video instructions]
- 34How to Embroider on Shoes. [Video instructions]
- 35Maintenance (Cleaning the thread paths of the upper threads)
- 36Why does the upper thread keep breaking?
- 37"Go to Embroidering Screen and press the unlock key." message appears on the LCD. What does it mean?
- 38"OK to cancel the current pattern selection?" message appears on the LCD. What does it mean?
- 39The needle threader cannot be used.
- 40The upper thread does not reach the bobbin thread when embroidering begins.
- 41"Trimming sensor error." message appears on the LCD. What does it mean?
- 42"This file exceeds the data capacity and cannot be used. Use a suitable size file." message appears on the LCD. What does it mean?
- 43"This file cannot be used." message appears on the LCD. What does it mean?
- 44"Data volume is too large for this pattern." message appears on the LCD. What does it mean?
- 45"Change to a larger embroidery frame." message appears on the LCD. What does it mean?
- 46Embroidery Data Precautions (About the types of embroidery data that can be used.)
- 47How do I wind the bobbin?
- 48"Inappropriate needle stop position" message appears on the LCD. What does it mean?
- 49"Transmitting by USB" message appears on the LCD. What does it mean?
- 50"USB media error" message appears on the LCD. What does it mean?