FAQs & Troubleshooting
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94 Results
- 1How to set up the cap frame (PRCF5 / PRCF5AP) [Video instructions]
- 2Tutorial videos on how to use the machine [Video instructions]
- 3"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?
- 4How to set up the cap frame. [Video instructions]
- 5How to Embroider on Shoes. [Video instructions]
- 6Maintenance (Cleaning the bobbin case) [ Video ]
- 7How to set up the cap frame driver. [Video instructions]
- 8"Cannot change the configuration of the characters." message appears on the LCD. What does it mean?
- 9Maintenance (Oiling the machine)
- 10How do I install a bobbin into the machine?
- 11Maintenance (Cleaning the thread paths of the upper threads) [ Video ]
- 12How to Embroider on Cap. [Video instructions]
- 13Maintenance (Cleaning the bobbin case)
- 14Maintenance (Cleaning around the needle plate)
- 15How do I restart embroidering when the thread breaks or the bobbin thread runs out while embroidering?
- 16How do I wind the bobbin?
- 17"Picker error" message appears on the LCD. What does it mean?
- 18Loops appear on the surface of the fabric when embroidering.
- 19How do I adjust the tension of the upper thread ?
- 20Why does the upper thread keep breaking?
- 21"Preventive maintenance is recommended" message appears on the LCD. What does it mean?
- 22How do I delete short stitches ?
- 23How do I check the thread tension ?
- 24Although the thread is not broken, a broken thread error occurs and the machine stops.
- 25"This pattern cannot combine." message appears on the LCD. What does it mean?
- 26"This embroidery card cannot be used. Unusable cards include, cards licensed for sale in other countries, no embroidery pattern, etc." message appears on the LCD. What does it mean?
- 27"Change to a larger embroidery frame." message appears on the LCD. What does it mean?
- 28How do I attach or remove the embroidery frame ?
- 29How do I adjust the tension of the bobbin thread ?
- 30Maintenance (Clean the hook)
- 31"Needle bar case position error" message appears on the LCD. What does it mean?
- 32How do I thread the machine? (Threading the upper thread)
- 33"Transmitting by USB" message appears on the LCD. What does it mean?
- 34"USB media error" message appears on the LCD. What does it mean?
- 35"Retrieving the pattern. Wait a moment." message appears on the LCD. What does it mean?
- 36"Not enough available memory to save the pattern. Delete another pattern?" message appears on the LCD. What does it mean?
- 37"The pattern is too large for the extra large embroidery frame." message appears on the LCD. What does it mean?
- 38How to use the the versatile magnetic frame [Video instructions]
- 39How to use the magnetic sash frame (PRMS360 / PRMS360AP) [Video instructions]
- 40"Includes a special pattern that cannot be saved to external memory. Save the pattern in the machine’s memory." message appears on the LCD. What does it mean?
- 41"OK to recall and resume previous memory?" message appears on the LCD. What does it mean?
- 42"Impossible to set the start & the end points." message appears on the LCD. What does it mean?
- 43"Please make sure the PC is connected to the machine via the USB cable to run the Link application." message appears on the LCD. What does it mean?
- 44"Please set up the "Thread antenna"" message appears on the LCD. What does it mean?
- 45"Go to Embroidering Screen and press the unlock key." message appears on the LCD. What does it mean?
- 46"Cannot communicate between PC and machine. Please check the USB cable connections to run the Link application." message appears on the LCD. What does it mean?
- 47"OK to cancel the current pattern selection?" message appears on the LCD. What does it mean?
- 48The needle threader cannot be used.
- 49Nothing happens, even if the LCD display is pressed.
- 50There are needle cuts or holes in the garment.
