FAQs & Troubleshooting
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101 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How do I adjust the sensitivity of the operation keys?
- 3The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 4How do I wind the bobbin?
- 5The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 6How do I adjust thread tension for embroidering?
- 7How do I hoop the fabric in the embroidery frame?
- 8How do I set the bobbin?
- 9Data cannot be transferred even though the machine number has been input. (M5622201)
- 10[Embroidery machine users] How to retrieve the data transferred from Artspira
- 11Touch panel is malfunctioning.
- 12How do I attach or remove the embroidery frame ?
- 13How do I remove or attach the Embroidery foot ?
- 14How do I clean the race?
- 15Data cannot be saved to a USB flash drive
- 16"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 17How do I change the needle ?
- 18The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
- 19How do I thread the machine (Threading the upper thread)?
- 20Fabric puckers
- 21"A malfunction occurred. Turn the machine off, then on again." message appears on the LCD. What does it mean?
- 22Data cannot be saved to the machine
- 23The pattern transferred from the Artspira app does not appear on the screen of the machine
- 24Stitches are skipped
- 25Tips for getting better embroidery results
- 26Embroidery
- 27Multiple data cannot be transferred to the machine at once
- 28How to stop "Send usage information to help improve Brother products and services"
- 29M6331001 appears on the Artspira app screen.
- 30"F02" appears on the LCD. What does it mean?
- 31"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?
- 32M5612301 appears on the Artspira app screen.
- 33How to link accounts
- 34How to unsubscribe from Artspira
- 35How to disconnect a machine from Artspira using the machine
- 36About the contents and data treated by Artspira app
- 37Introducing the Brother Artspira application
- 38Bobbin thread breaks
- 39It is difficult to remove the needle plate cover from the machine. (How do I remove the needle plate cover from the machine?)
- 40How do I restart embroidering if the thread breaks or the bobbin runs out of thread during embroidering?
- 41When the thread became tangled under the bobbin winder seat
- 42Where do I put the oil in my machine?
- 43"Not enough available memory to save the pattern. Delete another pattern?." message appears on the LCD. What does it mean?
- 44E92001 appears on the Artspira app screen.
- 45There is no machine that can be transferred
- 46How to change the displayed language
- 47List of Error Messages for Artspira app (Mxxxxxxx/Exxxxx)
- 48M5541001 appears on the Artspira app screen.
- 49M1332002 appears on the Artspira app screen.
- 50"The SSID and Network Key are incorrect." message appears on the LCD. What does it mean?