FAQs & Troubleshooting
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236 Results
- 1The App shows the message "No Supported Machines Found".
- 2How to Use the My Connection Function [Video]
- 3Introducing Brother My Design Snap application
- 4How to Use the Thread Trimming Function. (Jump Stitch Trim)
- 5Tutorial videos on how to use the machine [Video instructions]
- 6How do I Play the MPEG-4 (MP4) Videos?
- 7How to use the Multi-purpose Screwdriver. [ Position “3” ]
- 8How to register your embroidery machine with CanvasWorkspace (My Connection function)
- 9What file format can I use when transferring images from MyDesignSnap to the machine? [for Android devices]
- 10Using the embroidery needle plate cover
- 11Installing / replacing a battery in the dual purpose stylus
- 12Needle breaks.
- 13How to Create a Pattern with Illustration Scan. [My Design Center]
- 14What file format can I use when transferring images from MyDesignSnap to the machine? [for iPhone and iPad]
- 15The embroidery data does not be recognized with the embroidery machine.
- 16How do I confirm the machine number for my machine.
- 17Cannot thread the needle.
- 18Tutorial videos on how to use My Design Snap with the machine [Video instructions]
- 19How to use the Ruffler Foot. (Optional accessory : SA143 / F051) [Video instructions]
- 20How to update your machine by downloading the update file directly to your machine using a wireless network
- 21How do I calibrate the setting of the camera needle position?
- 22How to use the Dynamic Walking Foot. (Optional accessory : SA101 / F085 / F085AP) [Video instructions]
- 23Introducing Brother My Stitch Monitor application
- 24The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 25About the threads and the bobbin case when embroidering
- 26How do I adjust a stitch width or length?
- 27How to use the 1/4 inch Piecing Foot. (Optional accessory : SA125 / F001N, SA185 / F057) [Video instructions]
- 28The App shows the message "Machine Connection Error".
- 29Cannot lower the presser foot with the presser foot lever
- 30The bobbin thread cannot be pulled up.
- 31Stitches are skipped
- 32Embroidery pattern does not sew out correctly.
- 33Tips for sewing thin fabrics
- 34How to adjust the thread tension
- 35The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 36How to use the Narrow Zipper Foot. (Optional accessory : SA208/F079) [Video instructions]
- 37Basic procedure to sew stitches
- 38How do I adjust thread tension for embroidering?
- 39How to Create a stippling design. [My Design Center]
- 40How do I remove or attach the presser foot ?
- 41How to use the Bobbin Work Kit. (Optional accessory : SABWRK1 / BWRK1) [Video instructions]
- 42How to use the Binding Foot. (Optional accessory : SA109 / F014N) [Video instructions]
- 43How to use the Straight Stitch Foot. (Optional accessory : SA167 / F042N, SA108 / F011N) [Video instructions]
- 44How to use the Edge Joining Foot. (Optional accessory : SA184 / F056) [Video instructions]
- 45How to use the Adjustable Zipper and Piping Foot. (Optional accessory : SA161 / F036N) [Video instructions]
- 46Combination of fabric, thread and needle
- 47How do I sew hook-and-loop fasteners(hook-and-loop tapes)?
- 48How to find the security information (SSID and network key) for your home network
- 49Upper thread breaks.
- 50The needle contacts the needle plate.