FAQs & Troubleshooting
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- 1The embroidery data does not be recognized with the embroidery machine.
- 2Tutorial videos on how to use the machine [Video instructions]
- 3The App shows the message "No Supported Machines Found".
- 4How do I adjust thread tension for embroidering?
- 5About the threads and the bobbin case when embroidering
- 6"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 7How do I confirm the machine number for my machine.
- 8The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
- 9Installing / replacing a battery in the dual purpose stylus
- 10Introducing Brother My Design Snap application
- 11A broken needle has fallen into the machine.
- 12Using the embroidery needle plate cover
- 13How do I sew buttonhole? (One-step Buttonholes)
- 14How do I hoop the fabric in the embroidery frame?
- 15How do I adjust the presser foot pressure?
- 16How do I Align the Embroidering Position (Using the Built-In Camera)?
- 17Introducing Brother My Stitch Monitor application
- 18How to attach the scanning frame. [My Design Center]
- 19How to Create a Pattern with Line Scan. [My Design Center]
- 20How to set up the wireless network connection with the wizard on the machine
- 21Sewing result of buttonhole with the buttonhole foot A+ is not good.
- 22Tips for sewing thick fabrics
- 23How to adjust the thread tension
- 24Fabric puckers
- 25Stitches are skipped
- 26How do I adjust a stitch width or length?
- 27How to use the Multi-purpose Screwdriver. [ Position “3” ]
- 28What file format can I use when transferring images from MyDesignSnap to the machine? [for iPhone and iPad]
- 29The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 30The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 31What file format can I use when transferring images from MyDesignSnap to the machine? [for Android devices]
- 32How do I calibrate the setting of the camera needle position?
- 33Data cannot be saved to a USB flash drive
- 34How do I clean the race?
- 35The App shows the message "Machine Connection Error".
- 36How to use the Fringe Foot. (Optional accessory : SA142 / F025N) [Video instructions]
- 37How to Change Embroidering Order (My Connection) [Video]
- 38How to Use the My Connection Function [Video]
- 39How do I Play the MPEG-4 (MP4) Videos?
- 40How do I change the needle ?
- 41"Check and rethread the upper thread." message appears on the LCD. What does it mean?
- 42Tutorial videos on how to use My Design Snap with the machine [Video instructions]
- 43How to find the security information (SSID and network key) for your home network
- 44How to Create a stippling design. [My Design Center]
- 45How to use the Stitch Guide Foot. (Optional accessory : SA160 / F035N) [Video instructions]
- 46How to use the Blind Stitch Foot. (Optional accessory : SA133 / F017N, SA134 / F018N) [Video instructions]
- 47Machine does not start to sew.
- 48Upper thread breaks.
- 49How to Create a Pattern with Illustration Scan. [My Design Center]
- 50How to use the Advanced Monogramming foot "N+" (Optional accessory : SA216 / F087 / F087AP) [Video instructions]