FAQs & Troubleshooting
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235 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How do I confirm the machine number for my machine.
- 3About the threads and the bobbin case when embroidering
- 4"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 5The App shows the message "No Supported Machines Found".
- 6The embroidery data does not be recognized with the embroidery machine.
- 7How do I adjust the presser foot pressure?
- 8How do I adjust thread tension for embroidering?
- 9Tips for sewing thick fabrics
- 10How do I Play the MPEG-4 (MP4) Videos?
- 11The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
- 12Using the embroidery needle plate cover
- 13How to adjust the thread tension
- 14Stitches are skipped
- 15A broken needle has fallen into the machine.
- 16How do I Align the Embroidering Position (Using the Built-In Camera)?
- 17Installing / replacing a battery in the dual purpose stylus
- 18Tips for sewing thin fabrics
- 19How do I hoop the fabric in the embroidery frame?
- 20How to attach the scanning frame. [My Design Center]
- 21Combination of fabric, thread and needle
- 22Basic procedure to sew stitches
- 23Cannot thread the needle.
- 24How do I sew buttonhole? (One-step Buttonholes)
- 25The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 26Introducing Brother My Design Snap application
- 27Fabric puckers
- 28The handwheel feels sluggish when it is turned.
- 29Introducing Brother My Stitch Monitor application
- 30The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 31Fabric does not feed through the machine.
- 32How to Create a Pattern with Illustration Scan. [My Design Center]
- 33How do I calibrate the setting of the camera needle position?
- 34How to use the Multi-purpose Screwdriver. [ Position “3” ]
- 35How to Create a Pattern with Line Scan. [My Design Center]
- 36Sewing result of buttonhole with the buttonhole foot A+ is not good.
- 37How do I Play the Tutorial Video?
- 38How to use the sewing guide function.
- 39How to use the Spanish Hemstitch Attachment (Optional accessory : SA220 / F090 / F090AP) [Video instructions]
- 40How to Use the My Connection Function [Video]
- 41How do I sew hook-and-loop fasteners(hook-and-loop tapes)?
- 42Needle breaks.
- 43Upper thread breaks.
- 44The fabric feeds in the opposite direction.
- 45What file format can I use when transferring images from MyDesignSnap to the machine? [for iPhone and iPad]
- 46How to use the Concealed Zipper Foot. (Optional accessory : SA102/F080) [Video instructions]
- 47How to use the Braiding Foot. (Optional accessory : SA141 / F021N) [Video instructions]
- 48Machine does not start to sew.
- 49Data cannot be saved to a USB flash drive
- 50How to use the Multi-purpose Screwdriver. [ Position “1” ]