FAQs & Troubleshooting
Popular |
149 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2The App shows the message "No Supported Machines Found".
- 3The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
- 4How do I hoop the fabric in the embroidery frame?
- 5Using the embroidery needle plate cover
- 6The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 7How do I adjust thread tension for embroidering?
- 8How to embroider an appliqué pattern [Video instructions]
- 9How do I Play the MPEG-4 (MP4) Videos?
- 10How to use the Multi-purpose Screwdriver. [ Position “3” ]
- 11How do I get a lens calibration sheet?
- 12How do I Play the Tutorial Video?
- 13The App shows the message "The embroidery frame cannot be detected."
- 14Introducing Brother My Design Snap application
- 15Introducing Brother My Stitch Monitor application
- 16Fabric puckers
- 17How to use the Multi-purpose Screwdriver. [ Position “1” ]
- 18How to use the Multi-purpose Screwdriver. [ Position “2” ]
- 19How to use the Multi-purpose Screwdriver.
- 20Tutorial videos on how to use My Design Snap with the machine [Video instructions]
- 21How do I save an embroidery pattern to a USB flash drive?
- 22Embroidery unit does not operate.
- 23How do I retrieve the embroidery pattern from the machine’s memory?
- 24How do I save the embroidery patterns in the machine’s memory?
- 25The App shows the message "The embroidery frame cannot be detected. Please try again to photo an image."
- 26Tutorial videos on how to use My Stitch Monitor with the machine [Video instructions]
- 27"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 28"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 29Where do I put the oil in my machine?
- 30Data cannot be saved to a USB flash drive
- 31What file format can I use when transferring images from MyDesignSnap to the machine? [for Android devices]
- 32What file format can I use when transferring images from MyDesignSnap to the machine? [for iPhone and iPad]
- 33List of Error messages for My Design Snap
- 34The App shows the message "Machine cannot accept the additional image. Please proceed to embroidery screen then select OK to the message ... mobile app. Update?"
- 35The App shows the message "Embroidery positioning sticker not found".
- 36The App shows the message "The sheet could not be detected. Make sure that the sheet and mobile device are level."
- 37About the threads and the bobbin case when embroidering
- 38How to Use the Thread Trimming Function. (Jump Stitch Trim)
- 39Embroidery
- 40How do I attach or remove the Embroidery Unit?
- 41Data cannot be saved to the machine
- 42How to Change Embroidering Order (My Connection) [Video]
- 43How to set up the wireless network connection with the wizard on the machine
- 44Loops appear on the surface of the fabric when embroidering
- 45After selecting data, "Downloading" is displayed and the screen does not change to the next screen
- 46M4341001 appears on the Artspira app screen.
- 47How to find the security information (SSID and network key) for your home network
- 48How to connect your machine and transfer data to Artspira
- 49The App shows the message "The calibration sheet cannot be detected."
- 50Bobbin thread breaks