FAQs & Troubleshooting
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168 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2Stitches are skipped
- 3Tips for sewing thin fabrics
- 4How do I adjust thread tension for embroidering?
- 5Tips for sewing thick fabrics
- 6Fabric puckers
- 7How do I sew with the twin needle?
- 8Bobbin thread breaks
- 9How do I edit the stitch stored in the machine with MY CUSTOM STITCH function?
- 10Needle breaks.
- 11The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 12How do I hoop the fabric in the embroidery frame?
- 13Combination of fabric, thread and needle
- 14How to adjust the thread tension
- 15Machine does not start to sew.
- 16The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 17Basic procedure to sew stitches
- 18How do I adjust a stitch width or length?
- 19How do I select or display patterns according to the embroidery frame size?
- 20Upper thread breaks.
- 21How do I retrieve the patterns from the machine’s memory?
- 22Data cannot be saved to a USB flash drive
- 23[Embroidery machine users] How to retrieve the data transferred from Artspira
- 24"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 25"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 26How to use the Picot Foot. (Optional accessory : SA164 / F039N, SA149 / F029N) [Video instructions]
- 27How do I sew hook-and-loop fasteners(hook-and-loop tapes)?
- 28How to use the Ruler Foot for Low Shank (Optional accessory : SA219 / F089 / F089AP) [Video instructions]
- 29Outline of viewing and functions for keys on the utility stitch screen and the decorative stitch screen
- 30How to use the Pearls and Sequins Foot. (Optional accessory : SA150 / F028N) [Video instructions]
- 31How to use the Piping Foot. (Optional accessory : SA192 / F067) [Video instructions]
- 32The pattern transferred from the Artspira app does not appear on the screen of the machine
- 33How do I enter a line feed in the embroidery pattern?
- 34How to use the Cording Foot. (Optional accessory : SA110 / F013N, SA148 / F024N, SA157 / F019N, SA158 / F020N) [Video instructions]
- 35How to use the Braiding Foot. (Optional accessory : SA141 / F021N) [Video instructions]
- 36How to use the Spanish Hemstitch Attachment (Optional accessory : SA220 / F090 / F090AP) [Video instructions]
- 37"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 38How to use the Binding Foot. (Optional accessory : SA109 / F014N) [Video instructions]
- 39How to use the Pin Tuck Foot. (Optional accessory : SA179 / F058, F059, SA162 / F037N) [Video instructions]
- 40How to use the Gathering Foot. (Optional accessory : SA120 / F012N) [Video instructions]
- 41How to use the Narrow Hemmer Foot. (Optional accessory : SA126 / F002N, SA127 / F003N) [Video instructions]
- 42How to use the Concealed Zipper Foot. (Optional accessory : SA128 / F004N) [Video instructions]
- 43How to use the Quilting Foot. (Optional accessory : SA129 / F005N, SA187 / F061) [Video instructions]
- 44Where do I put the oil in my machine?
- 45The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
- 46Data cannot be saved to the machine
- 47How to use the Fringe Foot. (Optional accessory : SA142 / F025N) [Video instructions]
- 48How to use the Side Cutter. (Optional accessory : SA177 / F054) [Video instructions]
- 49How to use the Roller Foot. (Optional accessory : SA190 / F066) [Video instructions]
- 50How to use the Edge Joining Foot. (Optional accessory : SA184 / F056) [Video instructions]