FAQs & Troubleshooting
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102 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How do I hoop the fabric in the embroidery frame?
- 3How do I adjust thread tension for embroidering?
- 4How to update your machine software by downloading the update file directly to your machine using a wireless network
- 5How do I select or display patterns according to the embroidery frame size?
- 6The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 7How do I adjust the sensitivity of the operation keys?
- 8The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 9The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
- 10How do I clean the race?
- 11The pattern transferred from the Artspira app does not appear on the screen of the machine
- 12[Embroidery machine users] How to retrieve the data transferred from Artspira
- 13"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 14How do I retrieve the patterns from the machine’s memory?
- 15Upper thread breaks.
- 16How do I save the embroidery patterns in the machine’s memory?
- 17Where do I put the oil in my machine?
- 18"Preventive maintenance is recommended." ppears on the LCD.
- 19Data cannot be saved to the machine
- 20Data cannot be transferred even though the machine number has been input. (M5622201)
- 21How to set up the wireless network connection with the wizard on the machine
- 22"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 23"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 24Fabric puckers
- 25Stitches are skipped
- 26How do I change the font type in the embroidery pattern?
- 27Embroidery
- 28Needle breaks.
- 29When the thread became tangled under the bobbin winder seat
- 30Data cannot be saved to a USB flash drive
- 31M2102501 appears on the Artspira app screen.
- 32Bobbin thread breaks
- 33How do I edit a single letter in the embroidery pattern?
- 34How do I enter a line feed in the embroidery pattern?
- 35"Not enough available memory to save." message appears on the LCD. What does it mean?
- 36How do I attach or remove the Embroidery Unit?
- 37How do I change the needle ?
- 38"Data volume is too large for this pattern." message appears on the LCD. What does it mean?
- 39List of Error Messages for Artspira app (M#######/E#####)
- 40M4341001 appears on the Artspira app screen.
- 41M1332002 appears on the Artspira app screen.
- 42How do I attach or remove the embroidery frame ?
- 43How do I thread the machine (Threading the upper thread)?
- 44"USB media error" message appears on the LCD. What does it mean?
- 45"Cannot recognize the data for the selected pattern. The data may be corrupted." message appears on the LCD. What does it mean and how do I clear it?
- 46E92001 appears on the Artspira app screen.
- 47There is no machine that can be transferred
- 48How to stop "Send usage information to help improve Brother products and services"
- 49How to disconnect the machine from Artspira using the Artspira app
- 50M4452001 appears on the Artspira app screen.