FAQs & Troubleshooting
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57 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How do I hoop the fabric in the embroidery frame?
- 3How do I select or display patterns according to the embroidery frame size?
- 4How do I adjust the sensitivity of the operation keys?
- 5How to use the Multi-purpose Screwdriver.
- 6How do I adjust thread tension for embroidering?
- 7How to use the Multi-purpose Screwdriver. [ Position “3” ]
- 8Where do I put the oil in my machine?
- 9Stitches are skipped
- 10How do I save the embroidery patterns in the machine’s memory?
- 11Fabric puckers
- 12When I create an embroidery pattern design on PE-DESIGN(PE-DESIGN, PE-DESIGN Lite, or PED-Basic), what Design Page Size is my sewing machine?
- 13How do I remove or attach the presser foot ?
- 14How do I retrieve the patterns from the machine’s memory?
- 15How do I clean the race?
- 16Embroidery
- 17"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?
- 18"The bobbin thread is almost empty." message appears on the LCD. What does it mean?
- 19How do I enter a line feed in the embroidery pattern?
- 20"Cannot recognize the data for the selected pattern. The data may be corrupted. Please turn off the power and turn on again." message appears on the LCD. What does it mean?
- 21How do I change the needle ?
- 22"The carriage of the embroidery unit will move. Keep your hands etc. away from the carriage." message appears on the LCD. What does it mean?
- 23How do I edit a single letter in the embroidery pattern?
- 24How do I change the font type in the embroidery pattern?
- 25"Not enough available memory to save." message appears on the LCD. What does it mean?
- 26"F**" appears on the LCD. What does it mean?
- 27When the thread became tangled under the bobbin winder seat
- 28How do I thread the machine (Threading the upper thread)?
- 29"This USB media cannot be used." message appears on the LCD. What does it mean?
- 30"Cannot change the font since some letters are not included to the selected font." message appears on the LCD. What does it mean?
- 31How do I attach or remove the Embroidery Unit?
- 32How do I wind the bobbin?
- 33"USB media error" message appears on the LCD. What does it mean?
- 34"Cannot recognize the data for the selected pattern. The data may be corrupted." message appears on the LCD. What does it mean and how do I clear it?
- 35Bobbin thread breaks
- 36"There is a pattern included that cannot be saved to USB media. Save the pattern in the machine's memory." message appears on the LCD. What does it mean?
- 37"Pattern extends to the outside of embroidery frame. This function cannot be used at this time." message appears on the LCD. What does it mean?
- 38"Pattern extends to the outside of embroidery frame." message appears on the LCD. What does it mean?
- 39"A malfunction occurred. Turn the machine off, then on again." message appears on the LCD. What does it mean?
- 40"Lower the presser foot lever." message appears on the LCD. What does it mean and how do I clear it?
- 41"Not enough available memory to save the pattern. Delete another pattern?" message appears on the LCD. What does it mean?
- 42"Preventive maintenance is recommended" appears on the LCD.
- 43"Pattern extends to the outside of embroidery frame. Add no additional characters." message appears on the LCD. What does it mean?
- 44"OK to recall and resume previous memory?" message appears on the LCD. What does it mean?
- 45How do I attach or remove the embroidery frame ?
- 46"The USB media was changed. Do not change the USB media while it is being read." message appears on the LCD. What does it mean?
- 47"USB media is not loaded. Load USB media." message appears on the LCD. What does it mean?
- 48"Cannot change the configuration of the characters." message appears on the LCD. What does it mean?
- 49"Check and rethread the upper thread." message appears on the LCD. What does it mean?
- 50Upper thread breaks.